User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:188.8.131.52) Gecko/20060111 Firefox/184.108.40.206 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:220.127.116.11) Gecko/20060111 Firefox/18.104.22.168 Firefox crashes when opening Webroot Spysweeper Administration Interface after loggin in there. Firefox 22.214.171.124 has no better report then crashin. 1.6 alpha shows error NS_xxx in *.js document. Software is from http://www.webroot.com/ The UI works fine, as far as possible with this bad programmed UI, in Firefox 1.0.7 and (!) 126.96.36.199. Reproducible: Always Steps to Reproduce: 1. Open Spysweeper Administration Interface 2. LogIn 3. see it crashin Actual Results: "Problembericht senden?"-Message Total crash of firefox.exe (every opened window) Expected Results: showing UI Tested on 2 different WinXP Sp2 machines. one system is AMD-based, the other is Intel-based.
1.6a1 shows the following error: AdminApi.js Error: name: NS_ERROR_UNEXPECTED message: Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIDOMDocument.importNode) descriptopn: undefined
Could you reinstall Firefox with Talkbalk (choose custom install; Quality Feedback Agent) and provide a Talkback ID? To find the ID after the crash go to <install dir>\extensions\firstname.lastname@example.org\components\talkback.exe and copy the ID to this bug.
AppName: firefox.exe AppVer: 1.8.20060.11112 ModName: js3250.dll ModVer: 188.8.131.52 Offset: 0001af00 please see attachment for the exact generated file.
there is an error in the js3250.dll-file in ver 184.108.40.206. i just overwrote it with the one from a 220.127.116.11 installion and it works fine!! the one of the 18.104.22.168 installation has a size of 413.789 Bytes. the one of the 22.214.171.124 installation has a size of 414.303 Bytes. both computers where ive tested it, where updated 126.96.36.199 version from 188.8.131.52.
Reporter, do you still see this problem with Firefox 2.0? If not, can you please close this bug as WORKSFORME. Thanks!
Closing as INCOMPLETE due to lack of updates.