330653 - unable to send big attachments with yahoo.com.BR in Thunderbird

Status: RESOLVED INCOMPLETE

(Thunderbird :: General, defect)

Description

[Carlos]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; pt-BR; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1
Build Identifier: Mozilla Thunderbird 1.5 pt-BR (20051201)

I´m using an mail account from Yahoo.com.BR in Thunderbird 1.5 pt-BR. It receives e-mails without problems, and sends messages without attachments ou little attachmentes (<2mb) too. But when I try to send a message with an attachment with 2,5mb ou 3 mb for example, after a time Thunderbird returns this message: "Resposta do servidor: ´timeout(#4.4.4)´" and doesn´t send the e-mail. Some months ago this problem didn´t exist. Sending files up to 7 megabytes works using the yahoo.BR webmail. I turned off the antivirus (AVAST home edition) and the error continues.

Reproducible: Always

Steps to Reproduce:
1.Create an e-mail account at www.yahoo.com.br
2.Configure Thunderbird with this steps: http://br.mozdev.org/thunderbird/vocesabia/?yahoo   (DON´T FORGET TO ACTIVATE THE POP3 IN THE WEBMAIL OPTIONS)
3.Send an message with a file bigger than 3 or 4 megabytes and smaller than 8 megabytes attached.

Actual Results:  
It says ´timeout(#4.4.4)´ and don´t send the message

Expected Results:  
send the message with the attachment

Lot´s os other users are reporting the same problem with Yahoo.com.BR.
I wrote to yahoo.com.br support and they said this is a problem of thunderbird, but I think that it can be a yahoo.BR problem

Comment 1

[Carlos]

on the latest nightly build the error persists

Comment 2

[Carlos]

on the latest nightly build (version 3 alpha 1 (20060315)) the error persists

Comment 3

[Karsten Düsterloh]

A POP3 log could be helpful: http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#pop

But I actually doubt that the problem is TB, as the error comes from the _server_.

Comment 4

[Carlos]

(In reply to comment #3)

0[274638]: SMTP Connecting to: smtp.mail.yahoo.com.br
0[274638]: SMTP entering state: 0
0[274638]: SMTP Response: 220 smtp101.mail.mud.yahoo.com ESMTP
0[274638]: SMTP entering state: 15
0[274638]: SMTP Send: EHLO [201.34.xxx.xxx]

0[274638]: SMTP entering state: 0
0[274638]: SMTP Response: 250-smtp101.mail.mud.yahoo.com
0[274638]: SMTP entering state: 0
0[274638]: SMTP Response: 250-AUTH LOGIN PLAIN XYMCOOKIE
0[274638]: SMTP entering state: 0
0[274638]: SMTP Response: 250-PIPELINING
0[274638]: SMTP entering state: 0
0[274638]: SMTP Response: 250 8BITMIME
0[274638]: SMTP entering state: 4
0[274638]: SMTP entering state: 22
0[274638]: SMTP entering state: 17
0[274638]: Logging suppressed for this command (it probably contained authentication information)
0[274638]: SMTP entering state: 0
0[274638]: SMTP Response: 235 ok, go ahead (#2.0.0)
0[274638]: SMTP entering state: 19
0[274638]: SMTP entering state: 3
0[274638]: SMTP Send: MAIL FROM:<[e-mail]>

0[274638]: SMTP entering state: 0
0[274638]: SMTP Response: 250 ok
0[274638]: SMTP entering state: 6
0[274638]: SMTP Send: RCPT TO:<[e-mail]>

0[274638]: SMTP entering state: 0
0[274638]: SMTP Response: 250 ok
0[274638]: SMTP entering state: 7
0[274638]: SMTP Send: DATA

0[274638]: SMTP entering state: 0
0[274638]: SMTP Response: 354 go ahead
0[274638]: SMTP entering state: 8
0[274638]: SMTP entering state: 9
0[274638]: SMTP entering state: 0
0[274638]: SMTP Response: 451 timeout (#4.4.4)
0[274638]: SMTP entering state: 10
0[274638]: SMTP entering state: 12
0[274638]: SMTP entering state: 13

Comment 5

[Gary Kwong [:gkw] [:nth10sd] (NOT official MoCo now)]

Reporter, could you please test with the latest supported 2.0.0.x / trunk nightlies and see if the issue still occurs?

Comment 6

[Gary Kwong [:gkw] [:nth10sd] (NOT official MoCo now)]

No additional useful information since last comment -> resolving incomplete.

Please comment if the issue still occurs in the latest supported 2.0.0.14 / trunk nightlies.