331466 - Can no longer send pdf attachments in thunderbird.

Status: RESOLVED INCOMPLETE

(Thunderbird :: Message Compose Window, defect)

Description

[pATRICIA JOHNSTON]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X; fr) AppleWebKit/417.9 (KHTML, like Gecko) Safari/417.8
Build Identifier: Mozilla Thunderbird 1.0.7

When I try to send a pdf attachment with thunderbird, I get the following error message :
An error occured sending mail. server responded 5/7/1. Message cannot be accepted. content filter rejection RC822. This problem began after I downloaded Acrobat Reader 7. I have since removed it. But still have the same problem.
I can however send other types of attachments, .jpg or .doc or .mp3.

I can use the mac mail to send attachments, but this is not convenient.

Reproducible: Always

Steps to Reproduce:
1. Open thunderbird, create new mail.
2. Attach PDF
3. Send Mail

Actual Results:  
The mail will not deliver. I get the same error messages systematically.

Comment 1

[Martijn Wargers (dead)]

*** Bug 331467 has been marked as a duplicate of this bug. ***

Comment 2

[Martijn Wargers (dead)]

*** Bug 331468 has been marked as a duplicate of this bug. ***

Comment 3

[Martijn Wargers (dead)]

*** Bug 331463 has been marked as a duplicate of this bug. ***

Comment 4

[Martijn Wargers (dead)]

*** Bug 331464 has been marked as a duplicate of this bug. ***

Comment 5

[Frank Wein [:mcsmurf]]

Your mail provider does not happen to forbid sending files of certain types? Can you attach such a message you sent to this bug here? Do this by going to your Sent folder, then save the mail via File->Save As->File and then attach the file to this bug here.
BTW: I'm quite sure the error message said RFC 822, not RC 822 :-).

Comment 6

[pATRICIA JOHNSTON]

(In reply to comment #5)
> Your mail provider does not happen to forbid sending files of certain types?
> Can you attach such a message you sent to this bug here? Do this by going to
> your Sent folder, then save the mail via File->Save As->File and then attach
> the file to this bug here.
> BTW: I'm quite sure the error message said RFC 822, not RC 822 :-).
> 
Thank you for this reply. 
1) May mail provider does not forbid sending files of certain types. I have been working fine for months. This is new from the past 2 months.

2) Yes the error message is RFC 822 I apologize for the typo.

3) I apologize but did not quite understand what you are asking me to do. Do you mean to attach here a pdf document that was sent via thunderbird and that successfully was transmitted. I will not have anything in my sent file, if you are referring to pdf documents I tried to send that did not function.

Thank you,
Patricia

Comment 7

[Gary Kwong [:gkw] [:nth10sd] (NOT official MoCo now)]

Reporter, does the issue still occur in the latest supported 2.0.0.x / Shredder trunk nightlies?

(1.5.0.x is now end-of-life and the latest supported 2.0.0.x is 2.0.0.16)

Comment 8

[Joshua Cranmer [:jcranmer]]

RESO INCO per lack of response to the last question. If you feel this change was made in error, please respond to this bug with your reasons why.