332672 - Problem with printer-"friendly" web pages on Via website <http://www.via.com.tw>

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Alex Tanner]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)
Build Identifier: http://download.mozilla.org/?product=firefox

The problem is decscribed in detail at <http://forums.viaarena.com/messageview.aspx?catid=6&threadid=71378&forumid=1>


Reproducible: Always

Steps to Reproduce:
Follow link in "Details" section for this information

Actual Results:  
Follow link in "Details section for this information


Expected Results:  
Follow link in "Details section for this information


Follow link in "Details section for this information

Comment 1

[Alex Tanner]

The Via webmaster has sent no answers from the support mailbox at <[e-mail]>, even though I have contacted him/her twice already about this issue.

Comment 2

[Steve England [:stevee]]

Reporter, do you still see this problem with the latest Firefox 2? If not, can you please close this bug as WORKSFORME. Thanks!

Comment 3

[Steve England [:stevee]]

No response from reporter re: comment 2 -->INCOMPLETE.
Reporter, if you still see this problem with the latest release of Firefox 2, please reopen this bug. Thanks!

Comment 4

[Aaron Racine]

FWIW, this WFM with Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4) Gecko/2007051502 Firefox/2.0.0.4 by going to the URL and then typing "javascript:printFriendlyView()" into the location bar.  The expected page shows up in the new window.

Comment 5

[Alex Tanner]

Still the printer dialog appears before the "friendly" page has loaded if clicking the "print page" URL in the document, resulting in a blank page being output from the printer. It seems to be the way that Firefox times the invocation of the print dialog in relation to the Javascript command.

Here's a curiosity: typing the Javascript as in comment 4 in the URL bar directly makes the "print page" link in the page work ONCE if clicked AFTER the command.
Then further clicks on the link revert to incorrect behaviour.

There seems to be nothing wrong with the Javascript; it seems the problem is with a Firefox engine.

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3

Comment 6

[Aaron Racine]

Alex, will this be resolved to your satisfaction when bug 306850 is fixed?

Comment 7

[Alex Tanner]

(In reply to comment #6)
> Alex, will this be resolved to your satisfaction when bug 306850 is fixed?
> 

Although the named bug relates to print preview, I think resolving it will also fix this bug. Perhaps if a page requests to be printed, ignore it until all the content has loaded on the page.

Comment 8

[Aaron Racine]

Adding dependency, since this might be fixed by bug 306850.

Comment 9

[Alex Tanner]

The bug is still there in Firefox 2.0.0.6 (I'm responding to Comment 2). Sorry it took ages, I have been away...

Comment 10

[Jonathan Watt [:jwatt]]

Bug 306850 is WFM, so presumably this would be too if the site were still the same.