333878 - PayPal recycles after clicking PAY

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Harry Teder]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1

While in Firefox, tried to pay for e-bay purchase with PayPal. Get to where Pay key shows, clicking it recycles process back to beginning. After 3 tries, closed Firefox, opened IE 5.5, was able to pay. The problem also occurred a few weeks ago, when I also wound up paying by going to IE. 

Reproducible: Always

Steps to Reproduce:
1.Open e-bay account.
2.Goto Pay. 
3.Try to pay for purchase. 
Maybe it is a PayPal problem?

Comment 1

[Kim Marie Golan]

I encountered the exact same problem today. (first time in over a year to purchase an ebay item with paypal)  I, too, had no problems when I tried the same process in Internet Explorer.

Comment 2

[Adam Guthrie]

Kim or Harry, does this problem still exist in Firefox 2?

Comment 3

[Patrick Bielen]

Yeah, this also exists in FF 2.0, took me two days to experience it was FF related, cause on IE everything worked flawlessly.

Comment 4

[Tyler Downer [He/Him]]

This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 5

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.3 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.