User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7 I use Paperport 10 Professional to get and save in a searchable database web page information. This works well with IE6.0 and when "web capture" in the tray is clicked on it captures the entire page. When I am at the same page with Firefox it just locks up and becomes unresponsive. I really like Firefox better but I need this function to work. Reproducible: Always Steps to Reproduce: 1.Acquire web page with Firefox and a search engine 2.Click on the paperport webpage capture in the system tray 3.The system locks up and becomes non-responsive Actual Results: see above Expected Results: see above If I perform the same steps with IE 6.0 the response is just to activate the webpage capture feature of Paperport 10 Professional. I would like to use Firefox as my routine browser but I need this Paperport 10 Profesional function. I have reported this months ago and have downloaded the latest updates from Mozilla and still the problem persists.
bugs using external software should be reported to that vendor first.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → INVALID
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