User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:22.214.171.124) Gecko/20060308 Firefox/126.96.36.199 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:188.8.131.52) Gecko/20060308 Firefox/184.108.40.206 For the the past two or three months every time I am browsing using Mozilla, "always", after 5 or ten minutes I receive an error message stating windows has encoutered a problem and must close, after a pause it closes and I am back to desk top. It is so consistant that I NOW,only use Mozilla from time to time; Am I being "forced to use Explorer"? Is this a "play on ones frustration" to change he use of products? I feel that is the case as Explorer does NOT SUFFER the above mentioned ERROR report or SHUT DOWN EVER. I am 70 and surf many hours a week... My Computer is all up to date on all fronts Reproducible: Always Steps to Reproduce: 1.SURF USEING MOZILLA BROWSER 5-10 MINUTES OR LESS AT TIMES= WINDOWS ENCOUNTER ERROR. 2.EXPLORER DOES NOT HAVE THIS PROBLEM AFTER SURFING AN HOUR OR LONGER. 3.BEFORE 2006 THERE WAS NEVER A PROBLEM USEING THE MOZILLA BROWSER. Actual Results: RUN WINDOWS XP TOTALLY UPDATED, USE MOZILLA BROWSER, SURF NET, NEXT TRY THE SAME THING USING EXPLORER. Expected Results: NEVER ONCE A MESSAGE STATEING "WINDOWS HAS ENCONTERED A PROBLEM AND MUST CLOSE" WHILE USING EXPLORER.HOWEVER, EVERY TIME I USE THE MOZILLA BROWSER, WINDOWS "WILL" BRING UP ERROR REPORT MESSAGE, "WINDOWS HAS ENCONTERED A PROBLEM AND MUST CLOSE. LET ME SURF USING MOZILLA AS IT WAS MY CHOICE; NOT FRUSTRATE THE INDIVIDUAL WITH ERROR REPORTS THEREBY FORCING THE PERSON TO USE EXPLORER DUE TO RUNNING WINDOWS XP.
Component: View Source → General
QA Contact: view.source → general
To reproduce this error, we need more information. Do you crash with a new profile (http://kb.mozillazine.org/Profile_Manager) and/or safe mode (http://kb.mozillazine.org/Safe_Mode) ? On which sites do you crash ? Do you have a talkback ID from the crash (http://kb.mozillazine.org/Talkback) ?
Whiteboard: CLOSEME - 06/18
Version: unspecified → 1.5.0.x Branch
-> incomplete and we will still missing a Talkback ID and more steps to reproduce
Status: UNCONFIRMED → RESOLVED
Last Resolved: 12 years ago
Resolution: --- → INCOMPLETE
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