336276 - msn.com - Message appears that the content is not available in your current browser

Status: RESOLVED WORKSFORME

(Tech Evangelism Graveyard :: English US, defect)

Description

[William C. Roemer]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.0.2) Gecko/20060328 Firefox/1.5.0.2
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.0.2) Gecko/20060328 Firefox/1.5.0.2

The above URL takes me to a page in which a message box appears that says that the content of the page is not available using your current browser.

I selected 'feedback' and asked for an explaination why I couldn't view the contents. When I clicked on 'Submit' a Firefox window that raised a question as to the authenticity of the site and gave 3 options. I chose the the middle option to use the certificate temporarily and sent my message.

Reproducible: Always

Steps to Reproduce:
1.Type in the above URL and press return. Firefox didn't crash. 
2.
3.

Actual Results:  
Get message that content of page can't be viewed with current browser.

Expected Results:  
I expected to see the page content, but I got the mesage described above.

The above URL was sent to me in an email by an individual who is also using a Mac but is using IE browser using OS 9. It made no difference whether I clicked on the link in the email or typed in the URL.

Comment 1

[Bob Clary [:bc] (inactive)]

works in firefox 1.5.0.3 windows but if you switch the ua to show Mac OS X, then the unsupported browser crap appears. They just need to stop blocking Mac OS X.

Comment 2

[timeless]

works in
Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.0.2) Gecko/20060502 Ubuntu/dapper Firefox/1.5.0.2

Comment 3

[William C. Roemer]

As I reported yesterday I sent an email to Microsoft concerning my inability to view their web page. Below is there reply.
___________________________________

Hello William,Thank you for writing to MSN Autos Technical Support. This is Joan and I understand that you have an issue with your browser when accessing the "Gas Price" section of the MSN Autos page. I apologize for the inconvenience this may have caused you.We recommend Internet Explorer 4.0 or higher, or Netscape Navigator 7.0 or higher. Currently, Netscape 6.2 is not supported by MSN Autos. Internet Explorer is available for free download for all versions of Windows at:http://www.microsoft.com/windows/ieYou are a valuable customer to MSN Autos and we are glad to give you consistent and effective service. Thank you for using to MSN Autos.  Sincerely,JoanMSN Autos Technical Support--- Original Message ---From: [e-mail]: Tuesday, May 02, 2006 3:04:41 PM UTCTo: carcommSubject: MSN Autos:OtherService:   MSN AutosWhat type of problem do you have?   Other      Full Name:   William C. RoemerWhat e-mail address would you like a response sent to?   [e-mail] e-mail address/member ID associated with the account you are inquiring about:   [e-mail] ensure a quick resolution, provide as many details as possible, including the date and time the problem occurred, a description of what you were trying to do, the detailed steps you took that led up to the problem, and details on any error messages that you received.   I tried to display the following URL http://autos.msn.com/everyday/GasStations.aspx?m=1&l=1&zip=80525&x=18&y=9on Firefox v 5 and received the message that the site will not display on the browser I am using. I am running an iMac G4 with OS 10.3.9.Please explain why I can't display this site with this browser. Thanks.Which operating system are you using?Mac OS X: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.0.2) Gecko/20060308 Firefox/1.5.0.2Which browser are you using: Netscape5Location: en-us - English (United States)Type of Support: E-mail Support

Comment 4

[Hallvord R. M. Steen [:hallvors]]

Problem not found
Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:22.0) Gecko/20100101 Firefox/22.0