337175 - [SeaMonkey] Truncated Messages Disappear After Downloading Full Message

Status: RESOLVED WORKSFORME

(SeaMonkey :: MailNews: Backend, defect)

Description

[S.W.B.]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.0.2) Gecko/20060405 SeaMonkey/1.0.1
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.0.2) Gecko/20060405 SeaMonkey/1.0.1

Hi, I use SeaMonkey 1.0.1 on Ubuntu Breezy, and I download my Gmail over POP3 with a SLOW 28k dialup connection.  I have enabled the 50k message size limitation.  When I get larger messages, SeaMonkey downloads a shorter version, with the message 
"Truncated! This message exceeded the Maximum Message Size set in Account Settings, so we have only downloaded the first few lines from the mail server.
Click here to download the rest of the message."

However, when I click to download the full message, it downloads for about 10 minutes (1 or 2 MB message) and then the message disappears.  That's it.  Gone.  It's still there when I access Gmail via web interface, but I can't get to it at all from SeaMonkey Mail client.  Please note that this occurs every time I download messages larger than a certain size, which I haven't yet identified.  All I can say is that a 60KB message came through fine, as did a 468KB message, but a 1600KB and a 2200KB message disappeared.  Also note that Thunderbird 1.5 also behaves in exactly the same manner, although I haven't filed a bug with them yet.

Reproducible: Always

Steps to Reproduce:
1.Email to your Gmail account a message with 2MB worth of JPEG's
2.Set size limitation to 50K
3.Set your connection speed VERY slow, i.e. 28kbps
3.Get new mail
4.Click on "download entire message"


Actual Results:  
The 2MB message will disappear

Comment 1

[David :Bienvenu]

have you looked in your junk mail folder?

Comment 2

[S.W.B.]

(In reply to comment #1)
> have you looked in your junk mail folder?
> 

Yes.  It's not there.  And besides, the message already appeared initially with a large portion of its body text, and didn't get flagged as junk.

Comment 3

[David :Bienvenu]

I think we re-run it through the junk filter again, and given more text, it might have its junk status change. I saw that happen recently. So you're sure it's still on the pop3 server, but nowhere on the client? Do you have any filters that work on body text?

Comment 4

[S.W.B.]

(In reply to comment #3)
> I think we re-run it through the junk filter again, and given more text, it
> might have its junk status change. I saw that happen recently. So you're sure
> it's still on the pop3 server, but nowhere on the client? Do you have any
> filters that work on body text?
> 

I only have one simple filter, and it is not catching anything irrelevant.  I don't even have a junk mail folder, SeaMonkey just turns on the flag if it thinks it's junk, but doesn't move it.  Yes, the messages are still there on Gmail.

Thanks for your help on this!

Comment 5

[S.W.B.]

Any more info that you guys need from me to help you diagnose what's happening here?  Thanks.

Comment 6

[Tony Mechelynck [:tonymec]]

- Maybe a timeout problem? See http://kb.mozillazine.org/Modify_Thunderbird_settings (which ought to apply also to SeaMonkey Mail&News)

- Does it still happen with Sm 1.1.8 (or later)?

Comment 7

[NoOp]

Works for me. SM 1.1.9 (linux):

Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.1.13) Gecko/20080313 SeaMonkey/1.1.9

The only difference is that a gmail account was not used, only standard POP3 account.

Comment 8

[Tony Mechelynck [:tonymec]]

No report of seeing this bug on Sm 1.1.8 or later, more than two weeks after comment #6 - resolving WORKSFORME.

Please don't REOPEN without mentioning your user-agent string as found on the about: page.