338091 - Can't send any mail

Status: RESOLVED WORKSFORME

(Thunderbird :: General, defect)

Description

[shambhala warrior]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8.0.3) Gecko/20060426 Firefox/1.5.0.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8.0.3) Gecko/20060426 Firefox/1.5.0.3

A couple of weeks ago, my computer crashed and I had to reinstall my operating system. I also had to reconfigure my email accounts with riseup.net, which is mediated through Mozilla Thunderbird. Although, I seem to be receiving mail without any glicthes, I have not been able to send any mail through the Thunderbird account.



Reproducible: Always

Steps to Reproduce:
1.Simply try to send or forward mail
2.
3.

Actual Results:  
I recieve a send message error:

The sending of message failed.

"The message could not be sent because connecting to SMTP server mail.riseup.net failed. The server may be unavailable or is refusing SMTP connection. Please verify that your SMTP server setting is correct and try again, or else contact you network administrator."

Expected Results:  
to have mail sent

Comment 1

[Ray Booysen]

As per the error message, the SMTP server cannot be contacted.

Bugzilla is not a support forum but for tracking bugs with the platforms.  Please contact Riseup to solve the SMTP issue.

Thanks! :)