Firefox quits when new Quicktime tries to start

VERIFIED INCOMPLETE

Status

()

--
critical
VERIFIED INCOMPLETE
13 years ago
8 years ago

People

(Reporter: susanrl, Unassigned)

Tracking

({crash})

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: closeme 2009-04-25, URL)

(Reporter)

Description

13 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)
Build Identifier: 

www.apple.com is my start page.  Now when firefox opens, quicktime starts and then firefox crashes.

Reproducible: Always

Steps to Reproduce:
1.start firefox
2.go to www.apple.com
3.

Actual Results:  
firefox crashes

Expected Results:  
apple web site should open

Comment 1

13 years ago
You might want to try one of support options listed at http://www.mozilla.org/support/

This is not useful as a bug report, but you can try to send a talkback report and post its ID here. See http://kb.mozillazine.org/Talkback
Keywords: crash

Comment 2

13 years ago
Same problem using Firefox 2.0 and QuickTime Plug-in 7.1.3.

Audio won't play and Firefox freezes and becomes nonresponsive, suggesting compatability issue between these programs.
do you see this problem when using FF3?  Or better yet, current beta of 3.1?
 http://www.mozilla.com/en-US/firefox/all-beta.html
Whiteboard: closeme 2009-04-25
@Reporter, we have not heard back from you in a while, so I am closing this bug as INCOMPLETE. You can reopen this bug if more information becomes available. Some helpful information you can provide us is found at http://quality.mozilla.org/bug-writing-guidelines. You should also use a recent version of Firefox, from http://www.getfirefox.com.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE
Status: RESOLVED → VERIFIED
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