339870 - Unable to uninstall

Status: RESOLVED INCOMPLETE

(Firefox :: Installer, defect)

Description

[David McLeod]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.3) Gecko/20060426 Firefox/1.5.0.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.3) Gecko/20060426 Firefox/1.5.0.3

I am using Firefox V 1.5.0.3 on a PC with 256MB running Windows XP SP2.  I have tried uninstalling Firefox both through the control panel (add/remove programs) and by attempting to execute uninstall.exe in the <home>/Mozilla_Firefox/uninstall directory.  In both cases the program seems to hang and the only way to terminate it is by invoking the task manager and killing the process.

I want to remove Firefox from my system.  If the uninstall program won't work, then I'd like to have a step-by-step process I can use to do it manually (including any changes to my registry).

Thanks.

Reproducible: Always

Comment 1

[Adam Kowalczyk]

This is not a place to ask for technical support. For help with your problem visit http://forums.mozillazine.org/index.php?c=10. As for the bug report, most of the time uninstaller works ok, so unless you can provide detailed steps to reproduce, this report is pretty much useless.

Comment 2

[Robert Strong (they/them - no direct email)]

*** Bug 342095 has been marked as a duplicate of this bug. ***

Comment 3

[Carsten Book [:Tomcat]]

-> incomplete, still waiting for more steps to reproduce. 

David, if you still see this reported Problem in Firefox 2.0.0.4, please feel free to reopen this bug. Please provide more steps to reproduce then.