Custom toolbar feature "File" does not allow access to some subfolders

RESOLVED INCOMPLETE

Status

Thunderbird
General
RESOLVED INCOMPLETE
12 years ago
10 years ago

People

(Reporter: andrew, Assigned: Scott MacGregor)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

12 years ago
User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-GB; rv:1.8.0.4) Gecko/20060516 SeaMonkey/1.0.2
Build Identifier: Thunderbird 1.5.0.4

A user has a lot of nested mail folders on an IMAP server. He uses the
"customize toolbar" feature to add a "File" icon, then selects a message
and clicks "File" to drill down and save it in a subfolder.
Some subfolders are OK while others are greyed and do not allow a message to be saved. The folder view on the left is OK; by expanding the folders and then
dragging the message into the subfolder it can be saved in all cases.
Mozilla suite and Thunderbird prior to version 1.5.0.2 were OK.
Thunderbird 1.5.0.2 and 1.5.0.4 show the problem

Reproducible: Sometimes

Steps to Reproduce:
1. Add File icon to toolbar
2. Select message
3. click File, navigate to desired folder

Actual Results:  
required folder parent is grey, cannot be selected

Expected Results:  
required folder parent shows arrow, can select subfolder

The original problem was reported on Windows XP with a large number of folders.
I reproduced it on Linux with a smaller number.
The server does not support folders and messages in a folder.
If I make a new folder folder, then a new message folder in that,
the new subfolder is unselectable in the File icon.
If I exit and restart Thunderbird, it seems OK.
But the other user's folders were not new, so it is not just "new folders can't be selected"
The problem appears to not be present in thunderbird-3.0a1

Comment 1

11 years ago
(In reply to comment #0)
> User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-GB; rv:1.8.0.4)
> Gecko/20060516 SeaMonkey/1.0.2
> Build Identifier: Thunderbird 1.5.0.4
>...
> The problem appears to not be present in thunderbird-3.0a1

when one doesn't see the problem on trunk (which 3.0a1 was, and if you had checked seamonkey trunk as well) then it has been fixed (on the trunk) and given enough lead time it might be shipped with the next version of those systems, in this case Thunderbird v2.  But if you don't already see it fixed in thunderbird v2 then it isn't likely to get fixed there - it's not serious enough to be approved for the 2.x update process.

do you see the problem in thunderbird v2?
Version: unspecified → 1.5
(In reply to comment #1)
> do you see the problem in thunderbird v2?

Reporter, does the issue still occur in the latest 2.0.0.x / trunk nightlies?
Whiteboard: closeme 2008-07-24
RESO INCO per lack of response to question in last comment. If you feel this change was made in error, please respond to the bug detailing your reasons why.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE
Whiteboard: closeme 2008-07-24
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