343726 - No image produced in either Graphical Reports or New Charts .

Status: RESOLVED DUPLICATE of bug 343725

(Bugzilla :: Reporting/Charting, defect)

Description

[JK]

User-Agent:       Mozilla/4.0 (compatible; MSIE 5.5; Windows NT 5.0; .NET CLR 1.0.3705; Googlebot; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 1.0.3705; Googlebot)
Build Identifier: Bugzilla 2.22 

I cannot see any graphs in either Graphical Reports or New Charts . I just
obtain a "red-cross" as (possibly) shown below.

Old Charts does work.

I am using CentOS Operating System. I have valid data in my series_data table and with New Charts, when I choose
the CSV option I can see my data is valid. I seem to have all the Perl
graphic libraries installed - my checksetup results follow:

./checksetup.pl

Checking perl modules ...
Checking for       AppConfig (v1.52)   ok: found v1.56
Checking for             CGI (v2.93)   ok: found v3.05
Checking for    Data::Dumper (any)     ok: found v2.121
Checking for    Date::Format (v2.21)   ok: found v2.22
Checking for             DBI (v1.38)   ok: found v1.40
Checking for      File::Spec (v0.84)   ok: found v0.87
Checking for      File::Temp (any)     ok: found v0.14
Checking for        Template (v2.08)   ok: found v2.15
Checking for      Text::Wrap (v2001.0131) ok: found v2001.09292
Checking for    Mail::Mailer (v1.67)   ok: found v1.74
Checking for    MIME::Base64 (v3.01)   ok: found v3.01
Checking for    MIME::Parser (v5.406)  ok: found v5.420
Checking for        Storable (any)     ok: found v2.13

The following Perl modules are optional:
Checking for              GD (v1.20)   ok: found v2.34
Checking for     Chart::Base (v1.0)    ok: found v2.3
Checking for       XML::Twig (any)     ok: found v3.13
Checking for       GD::Graph (any)     ok: found v1.4308
Checking for GD::Text::Align (any)     ok: found v1.18
Checking for     PatchReader (v0.9.4)   not found
Checking for   Image::Magick (any)      not found

If you want to convert BMP image attachments to PNG to conserve
disk space, you will need to install the ImageMagick application
Available from http://www.imagemagick.org, and the Image::Magick
Perl module by running (as root):

   /usr/bin/perl -MCPAN -e 'install "Image::Magick"'

If you want to see pretty HTML views of patches, you should install the
PatchReader module:
PatchReader: /usr/bin/perl -MCPAN -e 'install "PatchReader"'
Checking user setup ...
Removing existing compiled templates ...
Precompiling templates ...
Checking for         DBD::Pg (v1.31)   ok: found v1.31
Checking for      PostgreSQL (v7.03.0000) ok: found v07.04.8000

Populating duplicates table...

Please advise - thanks.

Jonathan


Reproducible: Always

Steps to Reproduce:
1.Select Reports from bugzilla index page
2.Select eiterh Graphical Reports or New Charts
3.Define the graph or report as requested
4.Select either "Generate Report" or "Chart this List"

Actual Results:  
I cannot see any graphs in either Graphical Reports or New Charts . I just
obtain a "red-cross". See Additional information below.


Expected Results:  
Expect to see graphs. 

If I add &debug=1 to the end of the cgi query I obtain the following:

data hash:
$VAR1 = '-total-';
$VAR2 = {
          'REOPENED' => {
                          ' ' => 1
                        },
          'NEW' => {
                     ' ' => 83
                   },
          'ASSIGNED' => {
                          ' ' => 96
                        }
        };
$VAR3 = '';
$VAR4 = {
          'REOPENED' => {
                          ' ' => 1
                        },
          'NEW' => {
                     ' ' => 83
                   },
          'ASSIGNED' => {
                          ' ' => 96
                        }
        };


data array:
$VAR1 = [
          [
            'NEW',
            'ASSIGNED',
            'REOPENED'
          ],
          [
            83,
            96,
            1
          ]
        ];



This is PCI Bugzilla 
Bugzilla Version 2.22 
Report: Resolution / Status2006-06-27 08:45:37
SELECT bugs.resolution, bugs.bug_status, 42217354 FROM bugs LEFT JOIN bug_group_map ON bug_group_map.bug_id = bugs.bug_id AND bug_group_map.group_id NOT IN (13,3,7,10,12,5,1,8,11,4,2,6,9) LEFT JOIN cc ON cc.bug_id = bugs.bug_id AND cc.who = 1 WHERE ((bugs.bug_status IN ('NEW','ASSIGNED','REOPENED'))) AND bugs.creation_ts IS NOT NULL AND ((bug_group_map.group_id IS NULL) OR (bugs.reporter_accessible = 1 AND bugs.reporter = 1) OR (bugs.cclist_accessible = 1 AND cc.who IS NOT NULL) OR (bugs.assigned_to = 1) ) GROUP BY bugs.bug_id, bugs.resolution, bugs.bug_status

 
Bar | Line | Table | CSV          Taller
Thinner * Fatter    
Shorter
 

If I run the testserver.pl prgram I get the following results:

./testserver.pl http://localhost/bugzilla
TEST-OK Webserver is running under group id in $webservergroup.
TEST-OK Got front picture.
TEST-OK Webserver is executing CGIs.
TEST-OK Webserver is preventing fetch of http://localhost/bugzilla/localconfig.
TEST-WARNING Failed to run gdlib-config; can't compare GD versions.
TEST-OK GD library generated a good PNG image.
TEST-OK Chart library generated a good PNG image.

Comment 1

[victory <[e-mail]>]

*** This bug has been marked as a duplicate of 343725 ***