344308 - upgraded profile, updated extensions won't uninstall

Status: RESOLVED WORKSFORME

(Toolkit :: Add-ons Manager, defect)

Description

[scot]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1b1) Gecko/20060710 Firefox/2.0b1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1b1) Gecko/20060710 Firefox/2.0b1

Uninstalled previous Fx installation, but left user profile, then installed Fx2 Beta 1 RC3. Installation went well. During install, allowed two extensions to be updated, and the rest (about a dozen total) to be disabled.

The two extensions that were updated (IE Tab and ForecastFox) appeared to install fine, and they both worked, but when I went to uninstall them, the UI said they would uninstall on the next restart, but they did not, in fact, uninstall. They were still there after several subsequent restarts.

Note: All of the disabled extensions were successfully uninstalled.

To solve the problem, I just uninstalled Fx2 B1 RC3, deleted the user profile, and reinstalled. Not a problem for testing, but would be annoying to many users in the shipping problem if it's reproducible. I would be willing to retest if it would help. I can set up the same profile relatively easily.

Minor problem, but I hope it helps.

Reproducible: Didn't try

Comment 1

[Robert Strong (they/them - no direct email)]

Do you still have the profile that this problem occurred with?

Comment 2

[Robert Strong (they/them - no direct email)]

If you still have the profile can you zip up your profile's extensions directory along with the extensions.rdf, extensions.cache, and extensions.ini files that are located inside your profile's directory and email the zip file to me?
http://www.mozilla.org/support/firefox/profile

Comment 3

[Robert Strong (they/them - no direct email)]

No response from reporter in over a month. Resolving -> WFM