User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:126.96.36.199) Gecko/20060508 Firefox/188.8.131.52 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:184.108.40.206) Gecko/20060508 Firefox/220.127.116.11 i installed new extensions and also ran the updates for existing extensions. all the extensions installed properly and now appear in my extensions list, with the usual "[extension] will be installed when firefox is restarted." restarted firefox a number of times but they do not update and still say firefox needs to be restarted. i uninstalled and reinstalled firefox; uninstalled, restarted my computer, and reinstalled, and i still don't have the extensions working and it continues to say i need to restart. an extension i accidentally clicked on to uninstall has also not done so despite all the reinstallations, so i don't believe reinstalling all of them will work anyway... plus, i don't want to have to uninstall and reinstall all these extensions. hope this has given you enough information. thanks in advance for your help. Reproducible: Always Steps to Reproduce: 1. restarted firefox 2. reinstalled firefox 3. tried to uninstall extension Actual Results: continue to get the same message beneath all the extensions listings. Expected Results: installed.
Component: Listings → Extension/Theme Manager
Product: Update → Firefox
QA Contact: listings → extension.manager
Version: unspecified → 1.5.0.x Branch
Can you zip up your profile's extensions directory along with the extensions.rdf, extensions.cache, and extensions.ini files that are located inside your profile's directory and email the zip file to me? http://www.mozilla.org/support/firefox/profile
I assume you know about ctrl+alt+del -> end task on firefox.exe processes if something like this is happening?
i tried ctrl+alt+del, i tried going in through the task manager to end it, i've tried uninstalling and reinstalling. none of that has helped, firefox and the computer have been turned off, restarted, etc, yet it still says itneeds to be restarted for the extensions to install.
Reporter, please follow the instructions in comment #1 so I can find what the cause of this is.
(In reply to comment #4) > Reporter, please follow the instructions in comment #1 so I can find what the > cause of this is. > sorry, i've been trying. did you get my email regarding trying to send it and it saying the file was protected [or something like that?]. i just tried to put it as an attachment to the bug, but it froze my computer up. i'm trying again, i at least have .ini, .cache, and .rdf. it's just the extension directory itself that's proving too big to attach. success! i uploaded it to yousendit http://www.yousendit.com/transfer.php?action=download&ufid=AA428CC374AFCF02 hope that works for you.
Sent email re: alternative method to send me the files
(In reply to comment #10) > Sent email re: alternative method to send me the files > did the link for yousendit.com not work? my connection keeps getting reset when i try to send the email to you.
I never received a file from yousendit.com.
i left it as a link in a reply to your comment. http://www.yousendit.com/transfer.php?action=download&ufid=AA428CC374AFCF02
(In reply to comment #13) > i left it as a link in a reply to your comment. > http://www.yousendit.com/transfer.php?action=download&ufid=AA428CC374AFCF02 Sorry... I'm so used to getting them via email that I didn't notice. :( I have the files now and since you are on l.5 I'd like you to manually remove the following from within your extensions directory: blue HD-carbonfiber Longknot RE-EVOLUTION-B ScribbliesPlain staged-xpis stopreload tabbin tabx temp contents.rdf Extensions.rdf icon.png installed-extensions.txt preview.png The files you will be removing are either no longer used by 1.5 or shouldn't be there at all. The directories are either leftover from 1.0 when the required naming convention was not enforced or they are staging directories for installations. I loaded this with a 2.0 build and everything loaded fine. I'm now going to check how it behaves with 18.104.22.168.
I just loaded your extensions with 22.214.171.124 and it didn't exhibit this problem. Could you try 126.96.36.199 and see if the problem is still present with it?
btw: when I tested it I didn't remove the directories and files listed in comment #14 and it still wfm. It would be a good thing for you to remove those files anyways.
I also tried to duplicate with 188.8.131.52 without success. If after removing the directories and files listed in comment #14 it still doesn't work you can probably get it to work again by deleting the extensions.rdf in your profile directory and restarting. It will be automatically regenerated.
deleting those worked! thanks so much for sticking with me on fixing this, i really appreciate it :] jessie-mae
Status: UNCONFIRMED → RESOLVED
Last Resolved: 12 years ago
Resolution: --- → FIXED
12 years ago
Status: RESOLVED → UNCONFIRMED
Resolution: FIXED → ---
12 years ago
Status: UNCONFIRMED → RESOLVED
Last Resolved: 12 years ago → 12 years ago
Resolution: --- → WORKSFORME
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