345282 - requests page needs to make it very clear to new users that it doesn't relate to RFE

Status: NEW

(Bugzilla :: User Interface, enhancement)

Description

[timeless]

definitions:
1. newusers = anyone whose account age is less than one month OR
              anyone who does not have canconfirm
2. RFE = severity:enhancement, if the bugzilla in question does not have this severity, then this warning should not be shown.
3. very clear = a box at the top of the page that is reachable from my requests with a colored background and border
4. doesn't relate ~ "If <link>you've filed $bugs</link> with <link>severity:enhancement</link> and are looking for those <link>$bugs</link>, this is not the right page. This page lets you browse pending requests. Requests are additional annotations of $bugs and attachments. Sometimes they need a form of approval and only those that haven't been addressed will appear here"

Note: this is being filed because w/in the past 10 days a couple of users have asked in #bmo/#mozwebtools why "My Requests" doesn't show them their bugs.

Steps to reproduce:
watch places where befuddled new bugzilla users come to ask for help and listen to their questions.

Expected results:
No confusion about why "My Requests" doesn't let them find bugs they've filed, especially enhancement requests.

Actual results:
befuddled users appear asking essentially the same question.

Resolution:
The UI should make this clear to them.

Comment 1

[Guy Pyrzak]

good UE bug, needs research, mockup and justification.