Closed Bug 346691 Opened 19 years ago Closed 19 years ago

Software error when trying to create new Bugzilla account

Categories

(Bugzilla :: Email Notifications, defect)

x86
Windows XP
defect
Not set
critical

Tracking

()

RESOLVED INVALID

People

(Reporter: stephanie.baker, Unassigned)

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.5) Gecko/20060719 Firefox/1.5.0.5 Build Identifier: Bugzilla Version 2.22 When trying to create a new Bugzilla account, the following error message appears after pressing the Create Account button: Software error: Bad file descriptor at C:/Perl/site/lib/Mail/Mailer.pm line 285. For help, please send mail to the webmaster (admin@___.com), giving this error message and the time and date of the error. If I try a second time to create an account using the same e-mail address and real name, I get the following message: Account Exists A Bugzilla account for ___@___.com already exists. If you are the account holder and have forgotten your password, submit a request to change it. When I click the "Submit a request to change it" button, I get this error message again: Software error: Bad file descriptor at C:/Perl/site/lib/Mail/Mailer.pm line 285. For help, please send mail to the webmaster (admin@___.com), giving this error message and the time and date of the error. Reproducible: Always Steps to Reproduce: 1. Click "Open new Bugzilla account" link 2. Fill in correct e-mail address and real name information 3. Click Create Account button Actual Results: Software error: Bad file descriptor at C:/Perl/site/lib/Mail/Mailer.pm line 285. For help, please send mail to the webmaster (admin@___.com), giving this error message and the time and date of the error. Expected Results: It should have shown a confirmation page that a new account was successfully created, and a password e-mailed to the e-mail address that I registered with.
Probably a bug in Mail::Mailer. Versions newer than 1.67 are known to contain bugs, see http://search.cpan.org/src/MARKOV/MailTools-1.74/ChangeLog. Not a Bugzilla bug.
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → INVALID
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