347422 - create new account window cropped

Status: RESOLVED WORKSFORME

(Thunderbird :: Account Manager, defect)

Description

[Chuck Dizney]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.6) Gecko/20060728 Firefox/1.5.0.6
Build Identifier: Mozilla Thunderbird version 3 alpha 1 (20060804), Thunderbird 1.5.0.5

In both TB 1.5.0.5 and v3 alpha 1... when I select Create New Account I get the window for creating the account but only the first 1 inch shows up and I can't expand it to the right to see the whole thing. When I do this in Safe mode using TB v3 alpha 1... I get the entire window and before I loaded the alpha version the same thing was happening in v 1.5.0.5. I have a picture of what it is doing.

Reproducible: Always

Steps to Reproduce:
1.File > New > Account
2.
3.

Actual Results:  
same as above

Expected Results:  
should get what I get in Safe mode.

when I select the Tools menu there are no themes, extension, etc. to send you, but I believe I use the default theme and no extensions.

Comment 1

[Chuck Dizney]

Attachment: shows the window after the File > New > Account is selected

Comment 2

[Adam Guthrie]

Safe mode disables all extension and themes, so if you don't see this in safe mode it's due to an extension or theme messing up things. ->INVALID

Comment 3

[Chuck Dizney]

(In reply to comment #2)
> Safe mode disables all extension and themes, so if you don't see this in safe
> mode it's due to an extension or theme messing up things. ->INVALID
> 
I guess I don't know what INVALID means. In any case, I am not using any extensions or themes. I went into both Tools > Extensions and Tools > Themes and the Extensions window is empty and the Themes window only shows the Thunderbird Default v2.0 theme.

Comment 4

[Adam Guthrie]

If you close Thunderbird, delete localstore.rdf from your profile and restart Thunderbird do you still see the problem? http://kb.mozillazine.org/Localstore.rdf

Comment 5

[Chuck Dizney]

(In reply to comment #4)
> If you close Thunderbird, delete localstore.rdf from your profile and restart
> Thunderbird do you still see the problem?
> http://kb.mozillazine.org/Localstore.rdf
> 
That fixed it. Thank you.