When I try to start Firefox it crashes and gives a MSVC Runtime error

RESOLVED INCOMPLETE

Status

()

--
critical
RESOLVED INCOMPLETE
12 years ago
10 years ago

People

(Reporter: timscat2, Unassigned)

Tracking

({crash})

1.5.0.x Branch
x86
Windows 98
crash
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: closeme 2008-12-10, URL)

(Reporter)

Description

12 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; (R1 1.5))
Build Identifier: The latest download

I click on desktop icon to open firefox.  It appears to load the page, then it stops and closes the program.  This is the error Messagae that appears in a box:

Microsoft Visual C++ Runtime Library

Program: C:\Program Files\Mozilla Firefox\Firefox.exe

This application has requested the Runtime to terminate it in an unusuak way.
Please contact the application’s support team for more information.

I tried to uninstall and reinstall, but my computer will not let me uninstall through control panel.

Reproducible: Always

Steps to Reproduce:
1.  Click on desktop icon
2.
3.

Actual Results:  
Crashed the program every time

Expected Results:  
Should have loaded the program and gone to my home page.
Please retry with a new profile and a new Firefox installation.
To get rid of the previous installation, just delete the folder Mozilla Firefox, presumably in Program Files.
http://kb.mozillazine.org/Profile_Folder

Updated

12 years ago
Keywords: crash
Summary: When I try to start Firefox it freezes and gives error message → When I try to start Firefox it crashes and gives a MSVC Runtime error

Comment 2

12 years ago
Which version of Firefox are you using?
(Reporter)

Comment 3

12 years ago
(In reply to comment #2)
> Which version of Firefox are you using?

1.8.0.6: 2006072814

Comment 4

12 years ago
reporter, are you using the same profile switching back and forth between trunk
and branch builds?  if so this may be related to bug 332972.

Updated

12 years ago
Version: unspecified → 1.5.0.x Branch

Comment 5

10 years ago
reporter, Do you still see this problem. If you do not, please close the bug with resolution WORKSFORME, INVALID, etc as may be appropriate to your situation (but not FIXED unless you know the bug with the patch). 

If you still see problem using a current version of Firefox or trunk build, please provide additional detail.
Whiteboard: closeme 2008-12-10

Comment 6

10 years ago
Firefox 2 reached end of life Dec 19 2008.
http://www.mozilla.com/en-US/firefox/2.0.0.20/releasenotes/

If the problem still remains in that version then you can try
Firefox 3, but then you'd have to upgrade Windows first because
Firefox 3 does not run on Windows 98.
http://www.mozilla.com/firefox/

File a new bug if the problem remains in Firefox 3 or later.
Thanks for your report.

-> INCOMPLETE
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE
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