347960 - Create new "Contact Lite" page for support links

Status: RESOLVED WONTFIX

(Camino Graveyard :: Product Site, defect)

Description

[froodian (Ian Leue)]

From bug 347604 comment 6:
> Oh, I just had another thought:
> 
> A "Camino Support" menu item that links to a new page on cb.o (or, rather, to
> m.o/projects/camino that ultimately points to a new page on cb.o); this page
> ("Contact 'lite'") in turn links to the forum, the mailing list, and the user
> newsgroup, and asks in big letters, "Have you read our FAQ and Documentation
> yet?" (linking to cb.o/support/faq and cb.o/support).
> 
> That's more-or-less how MoCo handles its support
> <http://www.mozilla.com/support/> (except there are no in-app links to ever get
> you to that page!)
> 

This bug is for creating said page at m.o/projects/camino/something and cb.o/support/something.  I'm not sure what the "something" should be, though...

Comment 1

[Samuel Sidler (old account; do not CC)]

It'd be nice if the design for this page had the beginnings of the overall new design... hint hint.

Comment 2

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

We should really start thinking about what that "something" is, because ideally we want the menu cleanup done for a1, so that l10n doesn't localize a1 and then find in a2/b1 that they totally have to redo MainMenu.nib.  (AFAICR, menu cleanup is the last major/jarring change with l10n impact.)

Comment 3

[Samuel Sidler (old account; do not CC)]

I'm going to WONTFIX this bug in favor of a better design for the /support/ page on the website.