348044 - Firefox crashes on startup, Talkback does not trigger.

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Robert Claypool]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727; .NET CLR 1.1.4322)
Build Identifier: ftp://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-trunk/firefox-3.0a1.en-US.win32.installer.exe

New to this build, (Wednesday, August 09, 2006, 3:46 PM timestamp of installer) Firefox crashes on startup without triggering Talkback. 

Reproducible: Always

Steps to Reproduce:
1.Click on a Firefox or URL shortcuk
2. Firefox Crashes. Send error information to Microsoft comes up but talkback does not.


Actual Results:  
Firefox crashes

Expected Results:  
Firefox runs

Microsoft Error Signature:
AppName Firefox.exe AppVer 1.0.20050.15371 ModName: xul.dll ModVer 0.0.0.0 Offset 001e799d

Comment 1

[Robert Claypool]

Attachment: Microsoft Error Report crash data

File sent by Microsoft's error tool to Microsoft

Comment 2

[Philip Puryear]

This happened to me this morning, too. Try uninstalling Minefield completely, then install it again, and start with a new profile.

Comment 3

[Robert Claypool]

I uninstalled Firefox completely and deleted the profile.
Now on start up. Firefox is saying "Firefox is already running, but not responding. To open a new window, you musf first close the existing Firefox process or restart your system, when there was no previously running process.

I uninstalled everything again and deleted the Documents and Settings/User/Application Data/Talkback directory and it finally cleared, though I also deleted Application Data/Mozilla/Firefox/pluginreg.dat and profiles.ini

Pasted the original profile data and it crashes at startup. Will narrow it down.

Comment 4

[Robert Claypool]

Attachment: File that causes the crash

Copying all other files from the profile did not cause a crash.

Comment 5

[Steve England [:stevee]]

*** Bug 348199 has been marked as a duplicate of this bug. ***

Comment 6

[Steve England [:stevee]]

*** Bug 348174 has been marked as a duplicate of this bug. ***

Comment 7

[Steve England [:stevee]]

*** Bug 348192 has been marked as a duplicate of this bug. ***

Comment 8

[Steve England [:stevee]]

This is probably due to the libxul landing.

Comment 9

[Jon Henry]

Marking NEW, as many people are reporting the same bug.

I agree with Steve, bug 345517 is a likely culprit.

Comment 10

[Benjamin Smedberg]

This bug and all its DUPs have no useful information in them :-(

Whenever we upgrade, we're supposed to delete compreg.dat, so I'm a little surprised that you're having problems with it.

Comment 11

[Jon Henry]

Yeah, I realize this report is fairly worthless right now. I'm spinning a debug build as we speak to try and provide a stack.

Comment 12

[Brian Polidoro]

I went through the update from 08-09 to 08-10 again and compreg.dat was deleted and regenerated.  But I still could not get the build to start until I deleted xpcom_core.dll.

Comment 13

[Benjamin Smedberg]

aha! good catch... I backed out the --enable-libxul change, so this should go away, and I'll make sure that xpcom_core gets deleted (by the installer or MAR update) when I reland.