348593 - telehispanic.com - cannot sign in using Firefox

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: Spanish, defect)

Description

[planetjetboy]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.0.6) Gecko/20060728 Firefox/1.5.0.6
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.0.6) Gecko/20060728 Firefox/1.5.0.6

After entering username and password, the browser is not recognised by the web page when either.. clicking on the sign in button, or using the enter key from the keyboard itself.

Reproducible: Always

Steps to Reproduce:
1.enter username
2.enter password
3.sign in

Actual Results:  
unable to sign in to this page

Expected Results:  
opened a new window with account information

Comment 1

[Adam Guthrie]

Does anything show up in the JavaScript Console (Tools > JavaScript Console) when this happens?

Comment 2

[planetjetboy]

On checking Tools>JavaScript Console...This message appears:Error: username is not defined
Source File: http://www.telehispanic.com/login.htm#
Line: 1

Comment 3

[planetjetboy]

On opening Firefox this error message appears in Tools>JavaScript Console: Error: Warning: unrecognized command line flag -psn_0_1572865

Source File: file:///Applications/Firefox.app/Contents/MacOS/components/nsBrowserContentHandler.js
Line: 520

However, Firefox behaves normally with exception of bug 348593

Comment 4

[Adam Guthrie]

OK. This is actually a Tech Evangelism bug -- the site is using bad JavaScript.

Comment 5

[planetjetboy]

I have had a long conversation with Telehispanic Services / Linea Home. They now have a new web site. www.lineahome.com By using this new page it is now posible to LOGIN using Firefox. Unfortunately they still have issues with their control panel page under the 'Folllow Me' tab. It is posible to access virtually the entite site until you wish to confirm your changed settings. Again the page fails to respond when you click the 'Confirm' tab. I have forwarded the Evangelism letters in Spanish and English to the company and the online representive, with whom I chatted, spent some time talking to their IT dept. Sadly though to no avail. As it stands this page does still not fully function with Firefox and by sound of it won't for a while yet! Although they are working on it, so watch this space!!!

Comment 6

[Chris Lawson (gone)]

It looks like they've done some serious redesign. If the new bug in comment 5 is not fixed, please file a *new* TE bug for it. The bug for which this report was filed is FIXED per comment 5.