start impossible, Firefox encounters a problem and must close message

VERIFIED INCOMPLETE

Status

()

--
major
VERIFIED INCOMPLETE
13 years ago
8 years ago

People

(Reporter: jkuegler, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: CLOSEME 07/05, URL)

(Reporter)

Description

13 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)
Build Identifier: 

When I start Firefox It shows immediately a message which says that Firefox encounters a problem and must closed. We can send a report to Microsoft. This problem has started after an update of GMail e-mail manager add-on and a click-dictionary add-on and both are incorporated in Firefox. I've uninstalled Firefox and I’ve re installed it but it's always the same problem. One time I saw this message : " Windows don't found : http://watson.microsoft.com/dw/dcp.asp?CLCID=1036&EXENAME=firefox.exe&BRAND=WINDOWS "
Can you help me to resolve this problem ? Thanks in advance.

Reproducible: Always

Steps to Reproduce:
1.Clique on Firefox icon
2.Arrival of the message
3.Crash to the desk

Comment 1

13 years ago
have you tried removing your profile and creating a new one?
Component: Disability Access → General
QA Contact: disability.access → general
(Reporter)

Comment 2

13 years ago
No, I didn't try it. How can I do that please ?
Reporter, do you still see this problem with the latest Firefox 2? If not, can you please close this bug as WORKSFORME. Thanks!
Whiteboard: CLOSEME 07/05
No response from reporter re: comment 3 -->INCOMPLETE.
Reporter, if you still see this problem with the latest release of Firefox 2, please reopen this bug. Thanks!
Status: UNCONFIRMED → RESOLVED
Last Resolved: 12 years ago
Resolution: --- → INCOMPLETE
Status: RESOLVED → VERIFIED
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