349620 - start impossible, Firefox encounters a problem and must close message

Status: VERIFIED INCOMPLETE

(Firefox :: General, defect)

Description

[jkuegler]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)
Build Identifier: 

When I start Firefox It shows immediately a message which says that Firefox encounters a problem and must closed. We can send a report to Microsoft. This problem has started after an update of GMail e-mail manager add-on and a click-dictionary add-on and both are incorporated in Firefox. I've uninstalled Firefox and I’ve re installed it but it's always the same problem. One time I saw this message : " Windows don't found : http://watson.microsoft.com/dw/dcp.asp?CLCID=1036&EXENAME=firefox.exe&BRAND=WINDOWS "
Can you help me to resolve this problem ? Thanks in advance.

Reproducible: Always

Steps to Reproduce:
1.Clique on Firefox icon
2.Arrival of the message
3.Crash to the desk

Comment 1

[Evan Yan]

have you tried removing your profile and creating a new one?

Comment 2

[jkuegler]

No, I didn't try it. How can I do that please ?

Comment 3

[Steve England [:stevee]]

Reporter, do you still see this problem with the latest Firefox 2? If not, can you please close this bug as WORKSFORME. Thanks!

Comment 4

[Steve England [:stevee]]

No response from reporter re: comment 3 -->INCOMPLETE.
Reporter, if you still see this problem with the latest release of Firefox 2, please reopen this bug. Thanks!