User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.8.1b2) Gecko/20060823 BonEcho/2.0b2 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.8.1b2) Gecko/20060823 BonEcho/2.0b2 I crash every time on startup with today's build using Windows XP x64 SP1 at work. I have not had any problems at home using XP SP2, so I think it's a 64 bit issue. When I startup normally, the crash occurs. If I start up in safe mode, there is no crash. This even occurs with a brand new profile. Here are the talkback IDs. The first one or two are from a new profile, the rest are using my default profile. TB22415422Z TB22415391W TB22415263X TB22415211W TB22415181G Reproducible: Always
Severity: normal → critical
Keywords: crash, regression
Version: unspecified → 2.0 Branch
Bug 345695 comment 6 mentions a crash with a similar stack, using trunk back in 2006-01-01.
Incident ID: 22415422 Stack Signature msvcrt.dll + 0x48cc3 (0x77be8cc3) da80cd0d Product ID Firefox2 Build ID 2006082303 Trigger Time 2006-08-23 07:34:22.0 Platform Win32 Operating System Windows NT 5.2 build 3790 Module msvcrt.dll + (00048cc3) URL visited User Comments Since Last Crash 0 sec Total Uptime 0 sec Trigger Reason Access violation Source File, Line No. N/A Stack Trace msvcrt.dll + 0x48cc3 (0x77be8cc3) msvcrt.dll + 0x23148 (0x77bc3148) msvcrt.dll + 0x27d8d (0x77bc7d8d) msvcrt.dll + 0x27dd1 (0x77bc7dd1) PR_GetEnv [c:/builds/tinderbox/Fx-Mozilla1.8/WINNT_5.2_Depend/mozilla/nsprpub/pr/src/misc/prenv.c, line 82] 0x0300a5f4 nsAutoVoidArray::Clear [c:/builds/tinderbox/Fx-Mozilla1.8/WINNT_5.2_Depend/mozilla/xpcom/ds/nsVoidArray.cpp, line 685] 0xf98b5708
Summary: Crash on startup using XP x64 SP1 → Crash on startup using XP x64 SP1 [@ msvcrt.dll + 0x48cc3 (0x77be8cc3)]
*** Bug 349873 has been marked as a duplicate of this bug. ***
Sorry for submitting the bug twice. I guess that's what happens when you refresh while it's on the the page right after you submit the bug, instead of the actual bug number page.
In my normal profile I have the following extensions installed: Adblock Plus 0.7.1.2 Console2 0.3.5 IE View Lite 1.2.1 Nightly Tester Tools 1.1 Talkback Update Channel Selector 1.0.1 Since I see the crash with a new profile with no extensions, I can't imagine the problem is extension related. In case it's a hardware issue, I'm running on an HP x4300 workstation with a dual core 3.2GHz Xeon, an nVidia Quadro FX 1400 with 91 series drivers for xp64, and 8GB of RAM. That's all the info I can think of so hopefully something will help.
I believe I figured out the problem; it's Talkback. I uninstalled Talkback in my branch build and my trunk build and now both start without crashing. I have all my other extensions enabled in the branch build and it works correctly. I added the information about Talkback in the summary. Steve, if you know what component this should be reassigned to can you change it?
Summary: Crash on startup using XP x64 SP1 [@ msvcrt.dll + 0x48cc3 (0x77be8cc3)] → Crash on startup with Talkback enabled using XP x64 SP1 [@ msvcrt.dll + 0x48cc3 (0x77be8cc3)]
works for me with Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.9a6pre) Gecko/2007061504 Minefield/3.0a6pre on xp x64 SP2. Weston, do you still see this problem in a latest release like Firefox 188.8.131.52 ?
Whiteboard: CLOSEME - 07/02
Unfortunately, I no longer have access to an XP x64 machine so I can't confirm that this is fixed.
thanks Weston for your Feedback. since this is works for me on XP x64 for Trunk/1.8 and 1.8.0 Branch i close this report as works for me. Please feel free to reopen if you can reproduce this crash on a xp x64
Status: UNCONFIRMED → RESOLVED
Last Resolved: 11 years ago
Resolution: --- → WORKSFORME
Crash Signature: [@ msvcrt.dll + 0x48cc3 (0x77be8cc3)]
You need to log in before you can comment on or make changes to this bug.