352301 - German Firefox version not loading message page, English version does.

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Brett Baudinet]

User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; SV1)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.8.0.6) Gecko/20060728 Firefox/1.5.0.6

The German Firefox version for some reason does not load the "Forward" and "Reply" pages for our mail system on www.meinplatz.de. The english version does not have this problem. This is a MAJOR bug as our members are not able to reply or forward any messages and figure this would be the case for many other sites using the same or similar system as us.

Reproducible: Always

Steps to Reproduce:
1. Login to site with test account id/psw as follows [e-mail]/test
2. Click the "Mail" link in the navigation
3. Click the "Willcommen" link to right of the message displayed
4. Click either the "Weiterleiten" (Forward) or "Antworten" (Reply) buttons

Actual Results:  
A blank page displays. Using the english version of firefox does not produce this result.

Expected Results:  
Should display the "Forward" or "Reply" page details.

Using the english version of firefox does not produce this result but produces the expected results.

Comment 1

[Hermann Schwab]

Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.8.1) Gecko/20060914 SeaMonkey/1.1b
I'm seeing this bug on an US-version of seamonkey, so seems there is no relation to the language.
JS Console is showing some errors:

Warning: reference to undefined property document.frm1
Source File: http://www.meinplatz.de/social_message_details.php?smg_id=186
Line: 172
Error: document.frm1 has no properties
Source File: http://www.meinplatz.de/social_message_details.php?smg_id=186
Line: 172

CSS doesn't validate, some class-names have to be changed:
http://jigsaw.w3.org/css-validator/validator?uri=http%3A%2F%2Fwww.meinplatz.de%2Fimages%2Fcss.css&usermedium=all

example:
# Line: 26 Context : .2side

In CSS1, a class name could start with a digit (".55ft"), unless it was a dimension (".55in"). In CSS2, such classes are parsed as unknown dimensions (to allow for future additions of new units) : To make ".2side" a valid class, CSS2 requires the first digit to be escaped (".\32side")

Comment 2

[Tyler Downer [He/Him]]

This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 3

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.