throwing away emails can NOT be stopped!!!

RESOLVED INCOMPLETE

Status

--
major
RESOLVED INCOMPLETE
12 years ago
10 years ago

People

(Reporter: capnkirk, Assigned: mscott)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: closeme 2008-08-28)

(Reporter)

Description

12 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.6) Gecko/20060728 Firefox/1.5.0.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.6) Gecko/20060728 Firefox/1.5.0.6

Your program started throwing away emails I've saved for 2 years while building professional relationships across Europe.  This sucks!!!  I found a tab on properties and retention and have told it three times NOT to throw away emails.  Yet this mporning it has been reset to throw away anything over 30 days.  I can NOT SET THIS PERMANENTLY and so I plan to take losses in the future for which I will sue or charge your company.  How do I set this tab permanently?  I want to save old emails for many reasons and your program will be removed if it malfuncions again.

Reproducible: Always

Steps to Reproduce:
1.  Log on, check emails.
2.  See that emails saved in folders have vanished.  Curse you and your horse.
3.  find properties tab and find it has been RESET SOMEHOW to dump emails.
4.  Reset tab to SAVE all emails.   
5.  WHAT are the default settings and is saving emails in folders a part of it or excluded?
6.  search for stolen emails in the recycle bin without success.  WHERE are these stolen emails put and how do I reclaim them?
7.  Reset all 7 folders to save all emails...four were falsely set to throw away stuff after 30 days.  Is this a default setting?  Please explain.

Actual Results:  
I shut down the mozilla thunderbird and when I brought it back up the settings held so perhaps I will not lose any more emails.  What started this cascade of cleanliness?   I loaded a Yahoo  viewer and new tool bar update which was troublesome and I removed it--what else could it be?  

Expected Results:  
I thought it would reset itself to purge my folders biut it has not...so far.

Comment 1

12 years ago
IMAP or POP3? Is the server set to delete messages? Account settings for the server, and look in the offline and disk space settings...
Reporter, does the issue still occur in the latest supported 2.0.0.x / Shredder trunk nightlies?

(1.5.0.x is now end-of-life and the latest supported 2.0.0.x is 2.0.0.16)
Whiteboard: closeme 2008-08-28
RESO INCO per lack of response to the last question. If you feel this change was made in error, please respond to this bug with your reasons why.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.