352472 - [Mac] Crash when loading RealPlayer 10.1.0 v400

Status: VERIFIED INVALID

(Plugins Graveyard :: RealPlayer (Real), defect)

Description

[Eddie Maddox]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.0.7) Gecko/20060909 Firefox/1.5.0.7
Build Identifier: http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-trunk/firefox-3.0a1.en-US.mac.dmg  12-Sep-2006 06:07  17M

RealPlayer crashes Minefield when loading.

NASA Home > Multimedia > NASA TV
http://www.nasa.gov/multimedia/nasatv/index.html
- Select any "+ Watch with RealPlayer" item


Reproducible: Always

Actual Results:  
Minefield disappears.
Sheet appears asking if I want to send a report to Apple.
I always send it.

Comment 1

[Hiro]

WFM.

Mac OS X 10.3.9
RealPlayer 10.1.0 (v412)
Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.9a1) Gecko/20060914 Minefield/3.0a1

Comment 2

[Eddie Maddox]

(In reply to comment #1)
> WFM.
> 
> Mac OS X 10.3.9
> RealPlayer 10.1.0 (v412)
> Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.9a1) Gecko/20060914
> Minefield/3.0a1

My RealPlayer: 10.1.0 v400, yet when I had it Check For Updates it said I have the latest update.

Anyway, I tried it again with:
http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-trunk/firefox-3.0a1.en-US.mac.dmg
15-Sep-2006 07:52   17M

Minefield, after a few seconds, disappears as before, and a sheet appears about firefox-bin unexpectedly quiting.


Reproducible For Me (RFM),
Eddie

Comment 3

[Eddie Maddox]

Attachment: Apple Report after Minefield crash from RealPlayer loading.

Minefield:
firefox-3.0a1.en-US.mac.dmg  - 7:58 TUE 19 SEP 2006

Apple Report of crash is attached.

Eddie

Comment 4

[Eddie Maddox]

Attachment: Apple Report after Firefox 2.0.RC1.RC1 crash from RealPlayer loading.

Firefox 2.0.RC1.RC1 also crashes from RealPlayer loading.

Firefox 2.0.RC1:
firefox-2.0.en-US.mac.dmg - 21:44 MON 18 SEP 2006

Apple Report of crash is attached.

Trackback IDs, all Firefox 2.0.RC1.RC1 crashes:
TB23502408E
TB23502791Z
(One of the above goes with the attached Apple Report.)
TB23492505Q
TB23492990Z

Thanks,
Eddie

Comment 5

[Marcia Knous [:marcia]]

Not able to reproduce on my PPC Mac running 10.3.9 using Realplayer 10.1.0 (v412). ALso tried on the Intel Mac running 10.4. and the site works as expected using RealPlayer 10.1.0.

Comment 6

[Eddie Maddox]

Bug occurs only with RealPlayer: 10.1.0 v400, not with v412.

Marking as Resolved, Invalid.

However, the RealPlayer "Check for updates" did Not detect
the new v412 for either myself (with v400) or marcia (with RealPlayer 9).

Therefor, you must get the newest version of RealPlayer (v412 currently)
directly from Real.com or, as I did, the NASA-TV page:
http://www.nasa.gov/multimedia/nasatv/index.html

Eddie

Comment 7

[Adam Guthrie]

Yeah, it's crashing entirely within the plug-in. There's really nothing we can do about it. ->VERIFIED