352718 - After exchange a few chat lines (20) in the support section the whole browser crashes

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Kristof]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.0.6) Gecko/20060728 Firefox/1.5.0.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.0.6) Gecko/20060728 Firefox/1.5.0.6

after exchange a few chat lines (20) in the support section the whole browser crashes, with XP willing to send a report. The chat is popup and seemed o work fine when suddenly a severe error was signaled by XP and the browser shut down. 



Reproducible: Didn't try

Steps to Reproduce:
1.www.one.com
2.select 24/7 support and have a chat
3.

Actual Results:  
I won't try to reproduce it as I'd have to bother for testing purposes the support  section of www.one.com


Expected Results:  
The browser causes a severe error causing XP to intervene and to propose to send a message to MS

Laptop Acer Aspire 5670(Centrino Intel Dual T2250), Win XP (fully update on 14/9/2006), 1GB, 120GB HDD, Ati mobility X1600. Installed Apps:
-Roxio My DVD
-Acer Empowering technology suite
-Intel PROset Wireless (manages the logon)
-Office 2003 Pro MVL
-Visual Studio 2005 Pro
-NTI suite (standard Acer)
-iTunes
-Google desktop & earth
-Divx (free)
-Real player
-Winrar
-PowerProducer
-Canon DigiCam utilities

Comment 1

[Adam Guthrie]

Please install (or enable) the Quality Feedback Agent and get an ID for the crash. http://kb.mozillazine.org/Talkback

Comment 2

[Carsten Book [:Tomcat]]

I close this report as incomplete, since we still waiting for a talkback ID
(comment #1).

Reporter, if you still crash with Firefox 2.0.0.4, feel free to reopen this
bug. Then it would be great if you could provide a Talkback ID. Please see the
link from the Comment from Adam comment #1).