Closed Bug 353068 Opened 18 years ago Closed 18 years ago

Error when sending mail via SMTP. Failure to send. Web based email sends without difficulty.

Categories

(Thunderbird :: General, defect)

x86
Windows XP
defect
Not set
major

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: tazowolf, Assigned: mscott)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.7) Gecko/20060909 Firefox/1.5.0.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.7) Gecko/20060909 Firefox/1.5.0.7

Error message states:
An Error occurred when sending mail.  The mail Server responded: not our customer.  
Please verify that your email address is correct in your mail preferences and try again.

Reproducible: Always

Steps to Reproduce:
1.Create new message
2.Send


Actual Results:  
Mail does not send.  SMTP connection error

Expected Results:  
Host Contacted, sending, Message sent successfully and is filed in my sent folder.

I updated to the latest build yesterday.  This is new since rebooting.
Don't know what might have happened, but make sure SMTP server settings are ok, especially check username and password.
The bug seems to involve a single message, and only if I use the reply function.  Not sure what's up with that, but it appears that the issue is with that particular message now.  I am now able to send other messages fine.
Status: UNCONFIRMED → RESOLVED
Closed: 18 years ago
Resolution: --- → FIXED
->WORKSFORME (FIXED is used only when known code changes resolved the issue)
Status: RESOLVED → UNCONFIRMED
Resolution: FIXED → ---
Status: UNCONFIRMED → RESOLVED
Closed: 18 years ago18 years ago
Resolution: --- → WORKSFORME
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