353476 - Delete attachment resets message status (IMAP)

Status: RESOLVED WORKSFORME

(MailNews Core :: Networking, defect, P3)

Description

[Henrik Skupin [:whimboo][⌚️UTC+1]]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1b2) Gecko/20060831 Thunderbird/2.0a1 Mnenhy/0.7.4.0 ID:2006091707

Using IMAP and deleting an attachment of a message resets its status. Status like "Forwarded", "Replied" get lost. It doesn't appear for POP3 or Local Folders.

Does that occur while we are creating a new message and don't set the message status?

I mark it as dataloss because I can't see if I already have replied, forwarded etc. a message.

Comment 1

[Wayne Mery (:wsmwk)]

not good in business environment.
any relation to bug 340886?

Comment 2

[Henrik Skupin [:whimboo][⌚️UTC+1]]

Wayne, thanks for remembering this bug report. I tried with version 3.0a1pre (2007073104) and it still exists.

Because it's a dataloss bug I ask for blocking Thunderbird 3. David, do we miss a simple copy of the status to the newly created message?

Comment 3

[David :Bienvenu]

Henrik, is it possible that your server doesn't store the FORWARDED flag persistently?

Comment 4

[David :Bienvenu]

cuz I tested this, and saw in the protocol log that we are storing the FORWARDED flag on the imap server for the new copy of the message.

Comment 5

[Henrik Skupin [:whimboo][⌚️UTC+1]]

David, it's an Exchange 2003 Server. I've no idea how to fetch this information. What should I ask our administrator? I think it will be a default installation which will be done by most companies.

Comment 6

[David :Bienvenu]

if you get a protocol log, does the server support user-defined keywords, or $Forwarded flag? My guess is no...

Comment 7

[Wayne Mery (:wsmwk)]

(I'm getting ahead of things I know, but) if TB were be conservative prior to, in this case, deleting attachments...

are a server's capabilities cached at login, such that it can be queried without always having to query the server?
or should that not be relied upon?

Comment 8

[Mark Banner (:standard8)]

Henrik, does this still affect you?

If it does, could you get a protocol log so that David can have a look at it? (https://wiki.mozilla.org/MailNews:Logging if you don't already know how).

Comment 9

[Henrik Skupin [:whimboo][⌚️UTC+1]]

(In reply to comment #8)
> Henrik, does this still affect you?

Yes, and I've send a message with the log file attached to David. I haven't attached it to the bug because there is some sensitive data inside. 

Comment 10

[David :Bienvenu]

from the log, I don't see that the message you detached an attachment from had any status flags like replied/forwarded set at all, originally, so we didn't have any flags to maintain. Your server does remember flags like answered, but not forwarded.

Comment 11

[David :Bienvenu]

minusing...this has been improved somewhat, but we won't block for the remaining work. We'd like to see this fixed, however.

Comment 12

[Wayne Mery (:wsmwk)]

Henrik, please retest to see that this is gone.  probably fixed by bug 340886 in 3.0b3

Comment 13

[Wayne Mery (:wsmwk)]

(In reply to comment #12)
> Henrik, please retest to see that this is gone.  probably fixed by bug 340886
> in 3.0b3

I can't reproduce, but resolved incomplete due to insufficient information/outstanding questions. if you feel this is in error, please update the bug.

Comment 14

[Henrik Skupin [:whimboo][⌚️UTC+1]]

Sorry for the delay. The bug slipped through. I cannot reproduce it anymore with Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.14pre) Gecko/20101223 Lanikai/3.1.8pre