User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:184.108.40.206) Gecko/20060909 Firefox/220.127.116.11 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:18.104.22.168) Gecko/20060909 Firefox/22.214.171.124 hi, following problem we have: imap server "strato" doesn't communicate with the updated version of thunderbird (Version 126.96.36.199 (20060909)). we already worked with thunderbird for a couple of time, so we are very interested in keep on doing this. PLEASE HELP US! thanks a lot, k. fischer foundation imai - inter media art institute www.imaionline.org Reproducible: Always Steps to Reproduce: 1.open thunderbird software 2. 3. Actual Results: no login into imap.strato.de possible to download email Expected Results: using thunderbird as email client Version 188.8.131.52 (20060909) is problematic for imap server "strato" older versions still work.
Please read http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html and http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#imap Start Thunderbird from a batchfile as suggested in the link above, but use Thunderbird.exe instead of 'Mozilla', try logging in and close TB. Before attaching the logfile to this bug have a look if it contains sensitive data like passwords or email addresses etc. Replace them with some dummy entry like MyPassword or AnAddress an the attach it to this bug using the "Create a New Attachment" link: https://bugzilla.mozilla.org/attachment.cgi?bugid=353642&action=enter
Firewalls could raise these problems. Be aware that after an update thunderbird.exe has changed and needs to be enabled again. Otherwise all connections will be blocked. The server at imap.strato.de works as expected.
mail fails to reporter with nameserver timeout. closing WFM per comment 2. Please reopen with information for comment 1 if you still have a problem.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 12 years ago
Resolution: --- → WORKSFORME
Summary: since update no emails from imap server → since update no emails from imap server imap.strato.de
Whiteboard: enable firewall after thunderbird updates
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