Status

()

--
major
RESOLVED INCOMPLETE
12 years ago
10 years ago

People

(Reporter: kitchie01, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

12 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.0.7) Gecko/20060909 Firefox/1.5.0.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.0.7) Gecko/20060909 Firefox/1.5.0.7

when i try to install an extension through the get extension button on the extension manager the extensions never load. i search for the extension i want and when clcik to download it. i accept to install it and i displays the extension manager screen blank with no extensions prestent. i have previously had extensions working fine. this problem also occours when trying to install a theme. i have attempted re-installing fire fox but the problem persists

please help

Reproducible: Always

Steps to Reproduce:
1.download a theme or extension
2.
3.

Actual Results:  
the extension/theme manager appears with no entrys

Expected Results:  
displayed my new extension/theme
Please try the support forums at http://forums.mozillazine.org/viewforum.php?f=38 or irc.mozilla.org #firefox
Try deleting the extensions.rdf in your profile directory and report back if the problem continues to exist
http://kb.mozillazine.org/Profile_folder
No response, need more information to continue here.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 12 years ago
Resolution: --- → INCOMPLETE
(Assignee)

Updated

10 years ago
Product: Firefox → Toolkit
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