Closed Bug 355598 Opened 19 years ago Closed 19 years ago

Thunderbird just closes with no messages at all.

Categories

(Thunderbird :: Message Compose Window, defect)

Product:
Thunderbird
Component:
Message Compose Window
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 357861

People

(Reporter: worcester12345, Assigned: mscott)

Details

(Keywords: dataloss)

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.8pre) Gecko/20061004 Firefox/1.5.0.8pre Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1) Gecko/20061005 Thunderbird/2.0b1pre ID:2006100506 Was just composing a message and it just up and disappeared on me. There was no talkback, no error, nothing in Task Manager. Nothing! Thank goodness I have the drafts thing do auto-save periodically, or I would have lost a lot. I still did experience dataloss, but just not as bad as if it hadn't saved. It did this while I was in the message and adding a contact. Reproducible: Didn't try Steps to Reproduce: 1. Created message 2. Adding recipients 3. Crashed! Actual Results: Entire Thunderbird application just up and disappeared without any warnings or messages. Expected Results: Keep composing message, then send message and go to check for new incoming messages after. No talkback either.
Flags: blocking-thunderbird2?
Keywords: dataloss
By "no talkback either", I mean I have it installed, but it didn't fire up.
Did it again today. This time, I hit the forward button, and the whole thing just closed shop completely. I waited a little to see if it would come up, and checked the task manager, but I had to restart the program. The forward worked the second time I tried it.
So, was it present in the task manager list of processes? I sometimes see the program "disappear" from the program list (hm, windows bottom bar of open programs), but I can still access them using alt+tab. Maybe that was what you were seeing? I think its a windows bug, have seen it happen with other apps too.
(In reply to comment #3) > So, was it present in the task manager list of processes? > I sometimes see the program "disappear" from the program list (hm, windows > bottom bar of open programs), but I can still access them using alt+tab. Maybe > that was what you were seeing? I think its a windows bug, have seen it happen > with other apps too. > Nope. It was COMPLETELY done.
is this still an issue with beta 1? http://www.mozilla.com/en-US/thunderbird/releases/2.0b1.html Thanks.
Well, I don't have any rhyme or reason as to when it might happen, but I don't see any specific fixes either. It isn't WFM or fixed, so maybe just wait until the next beta?
so you haven't seen it since 10-6? ever seen on trunk?
unless we can get a reproducible test case, not much we can do for tb final.
Flags: blocking-thunderbird2? → blocking-thunderbird2-
if talkback didn't get triggered the problem could be anything. Did you have spell check turned on? If so this is likely a dupe of bug 357861 - which emerged at about the same time as your bug report. Do you agree?
Component: General → Message Compose Window
QA Contact: general → message-compose
Version: unspecified → 2.0
Hard to say. Might just leave it open, but not blocking as a future placeholder in case it happens again. No good way to trigger it, but no know fix either.
since spell check was on duping - it was a frequent and predictable crasher at that time. feel free to reopen if you see it again on a recent build.
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → DUPLICATE
But why no talkback? Or can Talkback also crash with it?
Was the lack of Talkback part of this particular crash?
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