356525 - getting a dialog box that says "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."

Status: RESOLVED INVALID

(Toolkit :: Startup and Profile System, defect)

Description

[kaizersoje3]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; (R1 1.5); InfoPath.1)
Build Identifier: 1.5.0.7

Hi,
I am getting this dialog box when I start Firefox.

"Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."

I restarted my system thrice and also, the process doesn't appear in the Task Manager. I installed the application again, but to no avail.

Pls advise.

Reproducible: Always

Steps to Reproduce:
1.I just start the app by clicking on the icon.
2.
3.

Comment 1

[kaizersoje3]

Attachment: this is the dialog box that i get

Comment 2

[Adam Guthrie]

The profile lock in your profile must've not been deleted. See http://kb.mozillazine.org/Profile_in_use for how to fix this. ->INVALID

Comment 3

[Phil Ringnalda (:philor)]

*** Bug 360363 has been marked as a duplicate of this bug. ***

Comment 4

[Ria Klaassen (not reading all bugmail)]

*** Bug 360940 has been marked as a duplicate of this bug. ***

Comment 5

[[e-mail]]

This error message should be fixed and report exactly what is wrong,
instead of the ambiguous/erroneous "another instance is running."
Linking to the knowledgebase entry from the dialog would be helpful
as well. A generic mechanism of feeding the dialog text or corresponding
ERRNO to kb.mozillazine or some such could avoid duplicate bug filings,
and save users time/effort as well.