358524 - Session Restore isn't documented in Help

Status: VERIFIED FIXED

(support.mozilla.org :: Knowledge Base Articles, task)

Description

[Tom Verhoeff]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.1) Gecko/20061010 Firefox/2.0
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.1) Gecko/20061010 Firefox/2.0

Help (opened with Help>FireFox Help) finds no information when searching for Session, Restore, or Crash.

Session Restore (when restarting FireFox after a crash) is one of the (compelling) new features of FireFox 2.0 (and specifically advertized under What's New.

Reproducible: Always

Steps to Reproduce:
1. Help>FireFox Help
2. In Search box enter one of "restore", "session", or "crash" and hit return
Actual Results:  
[No matching items found.]

Expected Results:  
Information on the Session Restore feature, and its accompanying dialog window.

Comment 1

[Jeff Walden (gone starting June 8)]

Hmm, this *is* a rather glaring omission.  :-\  I'll see if I can look into this sometime in the next couple weeks or so...

Comment 2

[Tom Verhoeff]

Note that not only the Restore Session (after a Crash) needs to be documented.

The startup option "Show my windows and tabs from last time" documentation could benefit from some rewording.

Under Windows (?), it is found via Tools > Options > Main > When Firefox
starts... Show my windows and tabs from last time.

Under Mac OS X, it is found via FireFox>Preferences, in the Main tab, in the section "Startup", in the dropdown list next to "When FireFox starts" as item "Show my windows and tabs from last time".

The Help text for this option does not use the words "restore" and "session".  Hence, it is not found when searching for "Restore Session".

Its relationship to "Restore Session" is also not documented.

It was actually this startup option that I was looking for, but failed to find.

Comment 3

[Simon Bünzli]

FIXED in our new online product help.