358681 - alaskaair.com - Alaska Airlines website login doesnt sniff useragent properly

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: English US, defect)

Description

[Ted Rockwell]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.1) Gecko/20061010 Firefox/2.0
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.1) Gecko/20061010 Firefox/2.0

I have been signing in to this site for years and now I cannot.  I get a message
# Use of a supported browser:

    * Internet Explorer 5.0 or higher (PC)
    * Netscape 6.0 or higher (PC)
    * FireFox 1.0 or higher (PC)
    * Internet Explorer 5.0 or higher (Mac)
    * Safari 1.0 or higher (Mac)

I have accessed this site from my Mac with Firefox before, now I am running Firefox 2 and can't access it; What has changed?   Am I doing something wrong?
THANK YOU FOR YOUR HELP
I REALLY LIKE FIREFOX, SO I DON'T WANT TO HAVE TO USE ANOTHER BROWSER

Reproducible: Always

Comment 1

[Ria Klaassen (not reading all bugmail)]

Yeah, I see the same. When I change my user agent string to Firefox 1.5.x I can log in. You should warn the webmaster to update his site.
You could temporarily use an extension like User Agent Switcher.

Comment 2

[Jake Olefsky]

Since the problem is with Alaska Airlines I am moving this to Tech Evangelism.

Comment 3

[Chris Lawson (gone)]

URL has changed; does the site still break with Firefox 2 or with non-Firefox UAs (such as Seamonkey, Minefield, or Camino)? I don't have a login so I can't test it for sure.

Comment 4

[Matthias Versen [:Matti]]

no response, marking fixed because the URL changed