359837 - [pl-PL] entering special characters causes Firefox window to more right

Status: VERIFIED INVALID

(Mozilla Localizations :: pl / Polish, defect)

Description

[Tim Riley [:timr]]

Moving email thread to buzilla

Mark jaworski - Nov 4th, 2006

Hi Tim and other (I hope) interested parties,
There is another bug in FireFox (even in 1,5) version I went back to. It starts when called by other applications!
I write to Polish language newspapers and magazines. I use Polish Pro Keyboard and as soon as I use OPTION and letter “c” or “s” to get Polish letters “ć   &  ś” (accented on the top) FireFox stops and moves its window to the right (why? I do not know) I tried various coding systems including Unicode, with no results.
It did not happen before. I used Character Palette and even that did not help. It looked OK on my screen but when delivered to the server in Poland it looks like complete garbage. See attachment
Mark Jaworski

Tim Riley - Nov 6th, 2006

Have you submitted bugs for these (https://bugzilla.mozilla.org/)?  We need complete info captured there to track them.  We can try to order a polish keyboard and try reproduce this locally.  Have other people using Polish keyboards had the same problem?

Mark jaworski - Nov 7th, 2006

Hi Tim,
Thank you for a prompt answer. Polish keyboard is available as one of the input methods in a system MacOS 10.4 it is called Polish Pro. Should be used with Times new Roman or Garamond Pro from Adobe, which I am using. They have all the Polish accents like “ćśłóń” (letters with ogonek, slashes and strokes, developed when pressing letters “cslon” and OPTION. Those combinations of keys in Firefox cause havoc. I am not sure whether you can see it on your computer without Central European encoding and right screen fonts. I do not know whether other people use that system. Unfortunately most of my correspondents use Windows and spend two hours a day fighting viruses. There is a Mozilla group in Poland, but I could not find their site or address, maybe my problem started when I loaded some add ons to Firefox, but I do not know which one and this is well over my head to figure it out which one. Hope you will find a solution and I will be able to use FireFox as a default browser. I had to switch to OmniWeb. Still use FireFox for direct browsing
Mark Jaworski

I believe Mark is using a Mac Mini with OS 10.4.8

Comment 1

[Marek Stępień [:marcoos, inactive]]

I don't think this is a l10n bug. Also, I never had any problems with entering Polish characters on MacOS X 10.2 with the keyboard drivers from Apple IMC Polska. I never tried OS X 10.4, though.

If it is a real bug, then it's probably related to how Mozilla handles keyboard.


For Polish Mozilla community site, go to www.mozillapl.org, for other support resources in Polish, go to http://www.mozilla-europe.org/pl/support/

Comment 2

[Marek Stępień [:marcoos, inactive]]

I CC'ed our Mac guru and Camino l10n owner, Piotr Chylinski.

Piotr, can you confirm this?

Comment 3

[Piotr Chyliñski]

No, I can not confirm. I can not reproduce this bug on my system (Mac OS X 10.4.8, Ff 2.0 pl-PL).

Mark have written about some attachment that ilustrates the bug. Tim, can you submit this file here?

Comment 4

[Tim Riley [:timr]]

Attachment: Image of text that Mark provided

Here is an attachement that shows the text that Mark was typing.  This went along with him emil on Nov 4th, 2006.  I'll try to get hit to interact with us through this bug.

Comment 5

[Tim Riley [:timr]]

I guess I can't type today.  I meant "...along with _his_email_..." and "... get _him_ to interact with us.."

Comment 6

[Marek Stępień [:marcoos, inactive]]

(In reply to comment #4)
> Created an attachment (id=244945) [edit]
> Image of text that Mark provided
> Here is an attachement that shows the text that Mark was typing.

This looks like an UTF-8 text displayed as a classic 8-bit encoding (so each letter with diacritic marks looks like it was replaced with two others).

If this was the text actually displayed on a web page, "View > Character Encoding > Unicode (UTF-8)" or, in Polish "Widok > Kodowanie znaków > Unicode (UTF-8)" should do the trick. 

However, if this is what appeared in a text field while he was typing that text, then either that's a bug in Mozilla (unlikely), or there's something wrong with Mark's MacOS.

Let's make things clear, he has two problems:

1) window moving to the right while entering accented letters (what described in comment 0)

2) junk showing up instead of the accented letters (as shown in attachment 244945 [details])

Right?

Comment 7

[Tim Riley [:timr]]

I am encouraging Mark to join us here.  I sent him Marek's latest suggestion and question.  He hasn't responded to my emails today, but hopefully in a few hours.

Comment 8

[Tim Riley [:timr]]

Latest email from Mark on Nov 7th, 2006

(Note:  I am not sure how much further we can trouble shoot this since Mark does not seem inclined to join us in buzilla, answer the specific questions, or to give is good troubleshooting details.  His email is m.l.j at shaw.ca if anyone wants to follow-up with him)

Hi Tim and the rest of your team,

I will try to follow your advice and contact those groups. Answering other questions:

The whole quagmire started when I downloaded FF 2 with all the goodies.
The problem appears when I am answering questions at somebody’s else site. I have no control of coding or even font. I am familiar with coding, I know Kuba Tatarkiewicz, who smuggled first Macintosh to Poland (as it was on the list of items not allowed to be sent to the countries occupied by Soviet Union 20 years ago). He spent years working for free on Polish fonts with “ogonki” — “tails” in Polish and later received numerous patents from Apple. He is teaching in Boston now. There are at least 3 “standards” for coding in Polish, which is as bad as no standards at all. MacOSX and Adobe Open Type (like my Garamond Pro, I purchased with a whole Adobe suite CS2 Pro) seemed to solve most of the problems, until I downloaded FF 2. Hope that somebody will fix that bug and I can start using FF as my default browser. Old Microsoft Internet Exploiter (pun intended) is much worse with Polish letters.

Thanks for your help so far, and alarming the whole army of your fighters to solve my little problem.

I know how difficult it is to find programmers with any social skills. Many of them think in binaries and writing understandable computer manuals is too difficult for them, In Poland Cezary Lichacz, who use to work for PROGRAMAC doing coding for Quark (slow) Express was an exception. Look for him if you want to have a simple localized software. Give him my regards if you find him, I lost touch with him few years ago.

Mark

Comment 9

[Marek Stępień [:marcoos, inactive]]

I am leaning towards marking this bug as invalid. 

This really is either a support issue, for which www.mozillapl.org/forum and forums.mozillazine.org better suited, or a weird OS X bug.

Comment 10

[Piotr Chyliñski]

I was trying to reproduce this "bug" on many sites but with no success. I suppose it does not depend on Firefox or Mac OS X but some kind of configuration issues of fonts or sites. Maybe he is using old-style coded fonts (aka PL-Roman).
Maybe Mark should send the URL of the site where he observes the issue.
Please, feel free to send him my email address so he can contact me directly.

Comment 11

[Marek Stępień [:marcoos, inactive]]

So, Piotr, do you think we can close this bug?

Comment 12

[Marek Stępień [:marcoos, inactive]]

Resolving this bug as invalid.

Piotr, if you wish to contact Mark, his e-mail address is: latarnik at mac.com.

Comment 13

[Marek Stępień [:marcoos, inactive]]

Mass-verifying old l10n bugs that have resolution other than fixed.