359954 - Browser hangs if Google Toolbar Installed

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[Allen Edwards]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1) Gecko/20061010 Firefox/2.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1) Gecko/20061010 Firefox/2.0

If the latest google toolbar is installed I get random freezes and "not responding" states.  Does not crash if toolbar is not installed or in safe mode.  I did an uninstall and reinstall in another directory and the problem is still there. It crashes about once a day with my usage, which I would call moderate.  Crashes when clicking on a link to another site.  It has crashed on this site trying to look up an error report, for example.

Reproducible: Sometimes

Steps to Reproduce:
1.Install Firefox and google toolbar
2.click on a link on a web page
3.do that all day and it will lock up eventually

Actual Results:  
browser freezes and the only button that shows any response is the "X" other than that you just have the hour glass cursor.  The cursor does work.  When closing you get the typical not responding message and the send to microsoft dialog

Expected Results:  
it should have gone to another web page

Everything was a standard install. I set nothing manually except selecting a new directory on the second install.  Nothing except Google Toolbar was added to the browser.  No settings were changed from the default.  There were bookmarks that it found from the old install.

Comment 1

[Ryan Flint [:rflint] (ping via IRC for reviews)]

Please report the issue to Google via their support newsgroup: http://groups.google.com/group/google.public.support.general

Comment 2

[Phil Ringnalda (:philor)]

*** Bug 358765 has been marked as a duplicate of this bug. ***

Comment 3

[Phil Ringnalda (:philor)]

*** Bug 360728 has been marked as a duplicate of this bug. ***