360139 - When viewing links original page no longer exists

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Don Ernst]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.1) Gecko/20061010 Firefox/2.0
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.1) Gecko/20061010 Firefox/2.0

When proceeding through links the original page disappears.  There is no back button available, requiring reboot of comcast to proceed.

Reproducible: Always

Steps to Reproduce:
1.go to comcast use a document that has a link
2.open link(s)
3.the back button to the original page is not on
4. when closing the page of the 1st link there is nothing there
5.reboot comcast
Actual Results:  
see above

Expected Results:  
soft ware should retain link via back button to 1st page or comcast

Comment 1

[Cignangulo [:cigno]]

Don: Can you please give explicit examples of pages where this happens?

WFM (Firefox 2.0 ID:2006101023 WinXP sp2). Some external links are attributed with target="_blank", some aren't. Generally expected behaviour seen.

Comment 2

[Don Ernst]

The same thing happens on all other sites I've visited like EBay.

Comment 3

[Jake Olefsky]

WFM.

Can you please try using firefox with a clean profile, or give us some detailed link-by-link instructions on what to click on.

Comment 4

[Don Ernst]

Open http://mailcenter.comcast.net/wmc/v/wm/455896C000020F4F0000355522007503309B9C029D0A02010B?cmd=Next&no=1&sid=c0

Click on any link.
The page you opened has disappeared.

Comment 5

[Don Ernst]

Steps to Reproduce:
1.go to any page or URL from Firefox with a link(s) 
2.open link(s)
3.the back button to the original page or URL is not on
4. when closing the page of the 1st link there is nothing there
5.reboot original page

Expected Results:  
Firefox should retain 1st page or URL via back button after opening
1st link

Comment 6

[Jake Olefsky]

After following your directions, it still works for me.

Comment 7

[Don Ernst]

Open Firefox
open Caranddriver.com
Pull down Reviews and Road test to
click on Comparison tests
Click on back button
Caranddriver.com has disappeared

Comment 8

[Don Ernst]

Found a change in Firefox preferences that solved problem.

Comment 9

[Cignangulo [:cigno]]

As per last WFM messages and lacking further details -> WFM.