361398 - Thunderbird does not start after update.

Status: RESOLVED INCOMPLETE

(Thunderbird :: General, defect)

Description

[jeandalf]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.8) Gecko/20061025 Firefox/1.5.0.8
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.8) Gecko/20061025 Firefox/1.5.0.8

Thunderbird just updated and prompted for restarting (Nov 20. 20:55 PST). Unfortunately the update seems to have broken it has it does not start anymore. Instead, I have huge window with the following error message:

<window id="messengerWindow"
^ <menuitem insertafter="pageSourceMenuItem" label="&menu_securityStatus.label;"
----^ <broadcaster id="Communicator:WorkMode"
--^ <menuitem id="context-openAttachment" label="&openAttachmentCmd.label;" accesskey="&openAttachmentCmd.accesskey;"
--^ <command id="cmd_undo"
--^ <menuitem>
--^ <menuitem>
--^ <menu>
----^ <menuitem>
--^ <menuitem id="popupwindow-reject"
------^

Hope this helps

Reproducible: Always

Steps to Reproduce:
1.click "restart" when Thundebird notifies that it has updated and prompts for restarting
2.Thunderbird does not start anymore
3.

Comment 1

[David :Bienvenu]

sounds like you have an incompatible extension installed. Is that possible?

Comment 2

[Wayne Mery (:wsmwk)]

If you have an update to your present status and how the problem was resolved please comment in the bug.  If the problem is not gone, please reopen the bug, comment on your environment, any change in steps to reproduce, etc.

=> INCOMPLETE  lacking response from reporter