361704 - An MSN affiliate, doesn't even try to reply to my complaints let alone fix them

Status: RESOLVED WORKSFORME

(Tech Evangelism Graveyard :: English Other, defect)

Description

[m1scha_m]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.2; en-GB; rv:1.8.1) Gecko/20061108 BonEcho/2.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.2; en-GB; rv:1.8.1) Gecko/20061108 BonEcho/2.0

Ninemsn is the website for the Australian Nine Network. As it can be seen, it is a MSN affiliate. I have been complaining about the need to download and install Internet Explorer to access their video feeds, as if IE works with Linux (if I was using Linux). When accessing various pages, they don't render correctly in Firefox, or graphics just do not work. They are fine using IE, but why should I?

This is not a recent thing, I have been sending an email a month for a couple of years, to no avail, they don't even reply. They appear not to even care.

Reproducible: Always

Steps to Reproduce:
1. Go to their site
2. View a page, or try to access a video clip
3. With the video clips, get asked to install IE

Actual Results:  
Get asked to install IE, or if the page is of particular interest, view it using IE

Expected Results:  
Someone there should wake up to the fact they are acting like a*holes (my apologies), and cater for everybody

Viewd what I wanted to see correctly

Comment 1

[m1scha_m]

My apologies, I clicked the wrong link, I had wanted this to go to evangelism, so if it could be moved, it would be appreciated.

Comment 2

[Chris Lawson (gone)]

All of Nine's video is on 

http://video.msn.com/?mkt=en-au&brand=ninemsn

now, which works fine in Firefox 2 and Camino trunk, so as far as I'm concerned, this is WORKSFORME.