When logging on to personal billpay @ www.RichlandBank.com, I am required to enter my access ID, then click log in. Firefox will not let me click log in without first entering my password.

RESOLVED INCOMPLETE

Status

()

RESOLVED INCOMPLETE
12 years ago
12 years ago

People

(Reporter: stgagd81, Unassigned)

Tracking

1.0 Branch
PowerPC
Mac OS X
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

12 years ago
User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.7.6) Gecko/20050317 Firefox/1.0.2
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.7.6) Gecko/20050317 Firefox/1.0.2

I cann't log onto www.RichlandBank.com.  I am required to enter my access ID, click log in, then enter my password.  It is a new security system.  Firefox will not let me click log in without first entering a password.  Is there a way around the annoying box the drops down prompting me to enter a password?

Reproducible: Always

Steps to Reproduce:
1.enter my access ID
2.click log in
3.window drops down asking me to enter password
4.I am not able to get past this to get to the next page where I enter the password.

Actual Results:  
I am unable to enter bill pay through my bank as Firefox will not let me get to the next page where I enter my password.

Expected Results:  
let me get to the next page when I click on log in

Comment 1

12 years ago
Firefox 1.0.2 is really really old. Please upgrade to Firefox 2 <http://www.mozilla.com/en-US/firefox/> and try this again.

Not a security issue.
Group: security
CC list accessible: false
Not accessible to reporter
No response from reporter re: comment 1 -->INCOMPLETE.
Reporter, if you still see this problem with the latest Firefox 2 please reopen this bug. Thanks!
Status: UNCONFIRMED → RESOLVED
Last Resolved: 12 years ago
Resolution: --- → INCOMPLETE
Version: unspecified → 1.0 Branch
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