363947 - Only able to use Firefox in Safemode. Otherwise it closes just after opening.

Status: RESOLVED INVALID

(Toolkit :: Startup and Profile System, defect)

Description

[lastnightintown]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1) Gecko/20061010 Firefox/2.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1) Gecko/20061010 Firefox/2.0

I have no clue what is wrong i have un-installed reinstalled countless times tried every version and still no answer. This happened right after i updated from 1.0 1.5 i think it was. and hasnt changed since

Reproducible: Always

Steps to Reproduce:
1.Click on Mozilla icon on desktop
2.
3.

Actual Results:  
it crashed

Expected Results:  
it crashed

The only time i can currently get mozilla to work properly is in safe mode which i am using now. i made a shortcut for safe mode just so i can use it because i prefer mozilla over IE but id really like to get the full use of it someday again. i loved the addons.

Comment 1

[Daniel Veditz [:dveditz]]

If safe-mode solves the problem you clearly have an extension problem, not a security problem. Could be a single bad extension, or perhaps two otherwise fine extensions that clash.

This is not necessarily a bug in Firefox, or at least from what little is reported here we don't know what that bug might be so it's not all that useful as a bug report.

You could:
 - get help from http://www.mozilla.org/support/#community
 - see if you use an extension on the following list
   http://kb.mozillazine.org/Problematic_extensions
 - disable all your extensions, restart, then enable them
   one by one (restarting each time) until it starts crashing
   again -- that's your culprit.

The fastest is going to be to follow the support link, tell the folks in the IRC channel which extensions you've got, and they'll probably have heard of the problem already.