364608 - I can't sign in to my yahoo mail and get my emails

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[alan]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.1) Gecko/20061204 Firefox/2.0.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.1) Gecko/20061204 Firefox/2.0.0.1

yahoo mail sign in page flashes constantly, possible loading over and over. when I get it to stop by clicking it several time a box pops up with "browser refuses to sign in (cookie rejected)". my IE account works.

Reproducible: Always

Steps to Reproduce:
1.go to yahoo mail
2.enter name & password
3.hit sign in

Actual Results:  
sign in page flashes over and over

Expected Results:  
open my email accout

Comment 1

[Rich Johnson]

I can't sign into dailymotion, yahoo, youtube using the latest firefox and now it says I am not excepting cookies. I have to use IE7 to get my mails and stuff. I am getting frustrated. When I attempt to sign into my account it just goes back to the blank sign in sheet or says that my information is not correct. 

Comment 2

[Mike Lierman]

Rich Johnson: I feel that you should create a new bug for your problem as this does not sound relevent to a yahoo mail problem. But, it sounds like you have a Firewall issue. Are you by chance using a software firewall like ZoneAlarm, Kaspersky, Comodo, etc?

Thanks!

alan: Are you still having this problem? And are you using the "All-NEW Yahoo Mail"?


Thanks guys!

-Mike

Comment 3

[Don Stivers]

I no longer can get to my Yahoo Mail using my Mozilla FireFox Browser.
When I click on Yahoo Mail, I get the following errors:
  "The page isn't redirecting properly."
  "Firefox has detected that the server is redirecting the request for this address in a way that will never complete."
This was coincidental with 2 events:
  1. "I upgraded to FireFox 2.0.0.13"
  2. "I downloaded Apple SAFARI"
Before I read this page I was blaming Apple for the problem.
At least I can check my Yahoo Mail on SAFARI.
I hope FireFox fixes this (so I can brag it up again).

Comment 4

[Matthias Versen [:Matti]]

Clear the disk cache and the cookies (options/privacy) and if that doesn't work run firefox in the Firefox safemode : http://kb.mozillazine.org/Safe_Mode

Comment 5

[Tyler Downer [He/Him]]

This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 6

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.