View any video and Minefield will crash (conflict with Kaspersky AV 6?)

RESOLVED INVALID

Status

Plugins Graveyard
Kaspersky AV
--
critical
RESOLVED INVALID
12 years ago
2 years ago

People

(Reporter: Jim Jeffery not reading bug-mail 1/2/11, Unassigned)

Tracking

({crash, regression})

Details

(URL)

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a2pre) Gecko/20061222 Minefield/3.0a2pre Firefox
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a2pre) Gecko/20061222 Minefield/3.0a2pre Firefox

Viewing video at CNN is crashing here:
Faulting application firefox.exe, version 1.9.20061.22204, faulting module msvcr80.dll, version 8.0.50727.163, fault address 0x00016ba5.

No crash with the build from 1222:
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a2pre) Gecko/20061222 Minefield/3.0a2pre Firefox ID:2006122204 [cairo]

Crashes started with the update to Cairo in this build:
2006122217 [cairo] 

Reproducible: Always

Steps to Reproduce:
1. Go the URL and click on any video link
2. Use build 2006122217 or later
3.

Actual Results:  
Minefield will crash in msvcr80.dll

Expected Results:  
No crash in the dll msvcr80.dll
Incident ID: 27684750
Stack Signature	MSVCR80.dll + 0x16ba5 (0x78146ba5) aad4e476
Product ID	FirefoxTrunk
Build ID	2006122304
Trigger Time	2006-12-23 13:23:43.0
Platform	Win32
Operating System	Windows NT 5.1 build 2600
Module	MSVCR80.dll + (00016ba5)
URL visited	
User Comments	
Since Last Crash	243 sec
Total Uptime	7041 sec
Trigger Reason	Access violation
Source File, Line No.	N/A
Stack Trace 	
MSVCR80.dll + 0x16ba5 (0x78146ba5)
prloader.dll + 0x20b81 (0x08500b81)

2 others, same stack (all 3 from reporter)
Keywords: regression
Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.9a2pre) Gecko/20061223 Minefield/3.0a2pre ID:2006122308 [cairo]
CNN Video doesn't crash/hang me. (WMP9)

Updated

12 years ago
Keywords: crash
Version: unspecified → Trunk
WFM with Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.9a2pre) Gecko/20061223 Minefield/3.0a2pre ID:2006122304 [cairo] and Windows Media Player 11 - no crash
Further testing has found a conflict with Kaspersky AV latest beta installed.
6.0.2.546 build.

Strange part is yesterday's build is OK with the above AV, but not todays. 

Do we close this bug or leave it for further testing to resolve the conflict?

Thanks

Comment 6

12 years ago
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a2pre) Gecko/20061223 Minefield/3.0a2pre ID:2006122304 [cairo]

no problem, with WMP 10
(In reply to comment #5)
> Further testing has found a conflict with Kaspersky AV latest beta installed.
> 6.0.2.546 build.
> 
> Strange part is yesterday's build is OK with the above AV, but not todays. 
> 
> Do we close this bug or leave it for further testing to resolve the conflict?
> 
> Thanks
> 
Just try the builds at http://hourly-archive.localgho.st/ Jim to find out what checkin triggered this.
OK the 2006122217 build is the first build that the vids on CNN crash.

http://bonsai.mozilla.org/cvsquery.cgi?module=PhoenixTinderbox&date=explicit&mindate=1166819760&maxdate=1166837879

This is the build where the Cairo update was added, along with an OSX fix for same, but that's not going to affect Windows.

Using WinXP Pro SP2 fully updated
WMP 10 
Kaspersky 6.0.2.546 Beta fully updated.
Using the latest NOD32 AV, I have no problems.

Currently back on 122304 build, and the crash is still there after a complete remove/clean install of KAV AV.

Comment 9

12 years ago
No crash here with KAV 6.0.2.546 and WMP 10 (although the video didn't start playing, which is an unrelated oddness).

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a2pre) Gecko/20061223 Minefield/3.0a2pre ID:2006122304 [cairo]
Summary: View any video and Minefield will crash → View any video and Minefield will crash (conflict with Kaspersky AV 6?)
Three more Talkbacks with the latest KAV installed 6.0.2.573 when starting video's at CNN.  Same talkback trace as my original post.

http://talkback-public.mozilla.org/search/start.jsp?search=2&type=iid&id=TB28333386H

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a2pre) Gecko/20070114 Minefield/3.0a2pre Firefox ID:2007011404 [cairo]
Stack seems to confirm kav as the suspect - prloader.dll is part of kapersky.

May want to file a bug report with them.

Comment 12

11 years ago
reporter "It was fixed by KAV in a later beta release."

so bug is -> INVALID
Status: UNCONFIRMED → RESOLVED
Last Resolved: 11 years ago
Resolution: --- → INVALID

Comment 13

7 years ago
We're now tracking such bugs. This doesn't mean it's something we can fix, merely something we hope to be able to point vendors to so they can investigate. This is an automated message.
Component: General → Kaspersky AV
Product: Firefox → Plugins
QA Contact: general → kaspersky-antivirus
Version: Trunk → unspecified
(Assignee)

Updated

2 years ago
Product: Plugins → Plugins Graveyard
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