Closed
Bug 366058
Opened 19 years ago
Closed 18 years ago
Firefox shuts down right after typing the URL I want to go to and clicking "Go" or "enter"
Categories
(Firefox :: Address Bar, defect)
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: forsbaek, Unassigned)
Details
(Whiteboard: CLOSEME - 06/20)
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; da; rv:1.8.1) Gecko/20061010 Firefox/2.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; da; rv:1.8.1) Gecko/20061010 Firefox/2.0
I have used Firefox for a while now without problems. But today it began to shut down every time I started to use it. I open the browser, types an URL adress and click "GO" - then a message saying "runtime error" appears and the browser shots down. I can send the report to Microsoft and the say the problem poccurs in Mozilla firefox. It doesn't matter what adress I want to go to - it shuts down no matter what.
I have downloaded and installed it again and again, but that doesn't help either.
So now I can't use the browser anymore.
Reproducible: Always
Steps to Reproduce:
1.Open the browser
2.Type an URL or click a link on my startpage (QXL.dk) or any other site
3.Message appears saying "runtime error" and telling me the program will be shut down
Actual Results:
Mozilla Firefox closes.
Expected Results:
Continued to work as normal - for surfing the internet
I haven't downloaded anything from Microsoft or anywhere else.It hust started to do what it does without warning.
Comment 1•19 years ago
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Do you have Talkback installed ? That would give us useful debug information.
http://kb.mozillazine.org/Talkback
Component: Build Config → Location Bar and Autocomplete
QA Contact: build.config → location.bar
Version: unspecified → 2.0 Branch
I tried to click the libk you inserted here but again I got the error message. I looked in the file where my firefox is installed and there was the program talkback. I installed it, but how can i see if it reports the chrashes ?
Comment 3•19 years ago
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Jette got Talkback running with some help over email, yielding these crash reports:
TB28159445X, TB28152344Z, TB28152321X
Stacks are all the same:
kernel32.dll + 0x12a5b (0x7c812a5b)
MSVCR71.dll + 0x19aed (0x7c359aed)
engodcomp.dll + 0x18180 (0x03f18180)
nsHTMLInputElement::GetControllers [mozilla/content/html/content/src/nsHTMLInputElement.cpp, line 2036]
0x0b75c785
Google doesn't yield any info engodcomp.dll.
Jette, are you running any software that remembers passwords & form data outside of Firefox ? Or any other helper application ? Have you scanned your computer for spyware/malware recently ? (Let's keep communication on the bug now).
I have just scanned my computer with "Spybot - search and destroy". It found 6 or 7 problems, which were al fixed. But that didn't help either - it still crashes.
I search my computer for the file engodcomp.dll and that turned up in programs\mozilla firefox\components. Should it be there ?
Comment 5•19 years ago
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(In reply to comment #4)
> Should it be there ?
No idea, but you could try moving it elsewhere while Firefox is closed. Then load up Firefox and see if it crashes.
Comment 6•18 years ago
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Jette,
Were you able to try out the suggestion in comment #5, or were you able to resolve this issue in another way? Can you reproduce it with the latest version of Firefox and a clean profile?
I don't have engodcomp.dll installed in my firefox/components directory in either 2.0.0.4 or trunk. If that is indeed causing the problem, as it appears to be, this wouldn't seem to be a Firefox bug.
Updated•18 years ago
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Whiteboard: CLOSEME - 06/20
Comment 7•18 years ago
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No response from reporter -> INCOMPLETE
Jette, if you'd like to re-open this bug, please provide feedback to comment #6.
Status: UNCONFIRMED → RESOLVED
Closed: 18 years ago
Resolution: --- → INCOMPLETE
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Description
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