366195 - BellSouth Video Player display is compressed in upper 1/3 of display area.

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Ray Christian]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.1) Gecko/20061204 Firefox/2.0.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.1) Gecko/20061204 Firefox/2.0.0.1

Using the BellSouth home page "home.bellsouth.net", under "Video Center", choose a video and it will be displayed using "BellSouth Video Player". When the video is displayed it is compressed in the upper 1/3 of the display area.

Reproducible: Always

Steps to Reproduce:
1.Bring up the BellSouth home page "home.bellsouth.net".
2.Choose a video under "Video Center", and click on it.
3.Observe the display.
Actual Results:  
The video is compressed in the upper 1/3 of the display area.

Expected Results:  
The video should fill the entire display area.

Comment 1

[Carsten Book [:Tomcat]]

reopen - not fixed because no fix is included in this bug or has a reference.

Reporter: You marked your report as "fixed", does this mean your problem is resolved ?

Comment 2

[Ray Christian]

No, the problem still exist.

Comment 3

[Marco Bonardo [:mak] (Away Apr 25 - May 5)]

i suspect that this could be fixed by upgrading to the latest wmp plugin
http://kb.mozillazine.org/Windows_Media_Player#Installing_the_new_plugin

Comment 4

[Tyler Downer [He/Him]]

This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 5

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.