bugzilla.mozilla.org has resumed normal operation. Attachments prior to 2014 will be unavailable for a few days. This is tracked in Bug 1475801.
Please report any other irregularities here.

Crash when Save Page As from mail View Source window.

VERIFIED WORKSFORME

Status

SeaMonkey
MailNews: Message Display
P3
critical
VERIFIED WORKSFORME
19 years ago
14 years ago

People

(Reporter: laurel, Assigned: Jean-Francois Ducarroz)

Tracking

({crash, pp})

Trunk
Future
PowerPC
All
crash, pp

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [nsbeta3-])

Attachments

(3 attachments)

(Reporter)

Description

19 years ago
Using 2000-04-21-10m16 commercial build mac OS 9.0

Ref bug #32101

Fix for crash in bug #32101 was to remove access to Save As from View Source
window. That's fine on win32 and linux, but Mac still has accessible save menu
item (a browser menu item) "Save Page As" when focus is in a view source window
of a mail message.  When attempt to save from a mail message source window, a
crash occurs.  

Note:  crash does not occur when attempting to save either a page loaded in
browser or when invoking the menu item from a view source window for a browser
page (the latter doesn't even invoke the process).

1.  Go to mail window, login to mail account, select a mail message.
2.  View|Page Source. (can do this from either 3-pane mail window or standalone
message window, no difference in result)
3.  Click in view source window to make sure focus is there and select menu item
File|Save Page As.  Save the message (makes no difference if you let default
name ride or change name).

Result:  Crash occurs.

Will provide talkback report and/or macsbug report.
(Reporter)

Updated

19 years ago
QA Contact: lchiang → laurel
(Reporter)

Comment 1

19 years ago
Created attachment 7828 [details]
talkback incident 9162591
(Reporter)

Comment 2

19 years ago
Created attachment 7829 [details]
talkback incident 9162961
(Reporter)

Updated

19 years ago
Keywords: crash
(Reporter)

Updated

19 years ago
Keywords: pp
Summary: View mail msg source has Save Page As accessible, crashes if used. → MAC: View mail msg source has Save Page As accessible, crashes if used.

Updated

19 years ago
Status: NEW → ASSIGNED
Target Milestone: --- → M18

Comment 3

18 years ago
I think this is working now. Can this be retested. Thanks!

- rhp
Status: ASSIGNED → RESOLVED
Last Resolved: 18 years ago
Resolution: --- → WORKSFORME
(Reporter)

Comment 4

18 years ago
Using 2000-07-24-08 commercial build with mac OS 9.0 I see two differing results
when trying to Save Page As from a View Source window for a mail message. 
1.  I get an alert: Unknown Error  upon clicking the Save button (usually if
changing the filename and or location).
2.  I crash (more consistent if I use default filename&location). Talkback will
be attached when I can get to the server.

Reopening...

Double-checked NT and linux. Am seeing the same thing. 
Removing pp keyword and changed summary.
Status: RESOLVED → REOPENED
Keywords: pp
Resolution: WORKSFORME → ---
Summary: MAC: View mail msg source has Save Page As accessible, crashes if used. → Crash when Save Page As from mail View Source window.
(Reporter)

Comment 5

18 years ago
Created attachment 11842 [details]
talkback report 14720062

Comment 6

18 years ago
Hi Bill,
This is an issue with View Source - Save As. It just gets populated from a 
mail/news url, but the way its called is much the same way as view source is 
for a web page.

- rhp
Assignee: rhp → law
Status: REOPENED → NEW

Comment 7

18 years ago
nav triage team: [NEED INFO]
We recommend that if this crash still exists, you just remove the menu item so 
user can't do this.  Reassigning to mail
Assignee: law → putterman
Keywords: nsbeta3
QA Contact: laurel → lchiang
Whiteboard: [NEED INFO]

Comment 8

18 years ago
reassigning to rhp.  We probably shouldn't have any menus in here. I noticed 
that the browser doesn't. So perhaps they changed their code and we need to do 
the same.
Assignee: putterman → rhp
(Reporter)

Comment 9

18 years ago
Yes, crash still exists using mac OS 9.0 with aug 18 commercial build.  Just
like I described in my July24 comments.   Will attach a talkback report from
today's build.
 
This crash and the issue of menus in the page source window have come and gone a
million times in seamonkey. At one point in the past when rhp took out the menus
for the view source window, it still was able to be accessed on mac because the
menus from browser took over the mail message view source window.  Please
consider Mac as a different bird when fixing this.   Please let's get it over
with once and for all.

Note: aug18 build crashes on NT and linux, too.  Again, this has come and gone
throughout seamonkey history. 

QA Contact: lchiang → laurel
Whiteboard: [NEED INFO]
(Reporter)

Comment 10

18 years ago
bug about crash on pc was already evalutated and left wontfix because assumption
was there would be no menus in this window.  Ref bug 38117.

Comment 11

18 years ago
I already fixed this when I removed the menus.
Status: NEW → RESOLVED
Last Resolved: 18 years ago18 years ago
Resolution: --- → FIXED
(Reporter)

Comment 12

18 years ago
Sorry, this Mac crash is still present using aug30 commercial build. 
Menus not present in pc (NT and linux), but are accessible on mac -- like I
mentioned in my comments from 08-18.
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
(Reporter)

Updated

18 years ago
Keywords: pp

Comment 13

18 years ago
To the back of the line.
Status: REOPENED → ASSIGNED
Target Milestone: M18 → M20

Comment 14

18 years ago
Rich, how did the test go on the Mac using the browser's version?

Updated

18 years ago
Whiteboard: [b3 need info]

Comment 15

18 years ago
It is crashing like this for mail. There seems to be a difference in behavior 
on the view source mail window for the mac and all other platforms. My mac 
build is pretty horked right now and I am down to repulling a fresh tree :-( 
Ugh.

- rhp

Comment 16

18 years ago
Jussi, can Dagley look at this one?
Whiteboard: [b3 need info] → [nsbeta3-]

Comment 17

18 years ago
With a build today (9/7/00) I tried this on a mozilla debug build and it worked 
fine :-( Sooo...this may be one of those issues that only surfaces in optimized 
builds, but not sure.

- rhp
(Reporter)

Comment 18

18 years ago
Same crash, sep7 commercial build mac OS 9.0.

Updated

18 years ago
OS: All
Target Milestone: M20 → Future

Comment 19

18 years ago
reassigning to ducarroz
Assignee: rhp → ducarroz
Status: ASSIGNED → NEW

Comment 20

18 years ago
Is this still a crasher?  If so, why is it futured?
nominating for dogfood (from sdagley's list of bugs that are good candidates for 
our next release) 
Keywords: nsdogfood
Keywords: nsCatFood
Keywords: nsdogfood

Updated

18 years ago
Keywords: nsCatFood → nsCatFood+
(Reporter)

Comment 22

17 years ago
Seems to be OK using may20 commercial trunk build mac OS 9.0
Status: NEW → RESOLVED
Last Resolved: 18 years ago17 years ago
Resolution: --- → WORKSFORME
(Reporter)

Comment 23

17 years ago
Marking verified worksforme
Status: RESOLVED → VERIFIED
Product: Browser → Seamonkey
You need to log in before you can comment on or make changes to this bug.