368463 - Cannot print from Firefox 2.0

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Kevin Ghadyani]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.1) Gecko/20061204 Firefox/2.0.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.1) Gecko/20061204 Firefox/2.0.0.1

After installing Firefox 2.0, I can no longer print. I have tried printing from the other computers as well, and they also express this issue.

This has happened before in some Firefox 1.5 and 1.0 builds as well. I thought it was a problem with my PC, but it is a reoccurring one.

Reproducible: Always

Steps to Reproduce:
1.Go to file > Print
2.Choose a printer, hit okay.
3.It will not print.
Actual Results:  
It says "Preparing to print..." and stays there for infinite time.

Comment 1

[Carsten Book [:Tomcat]]

do you see this also in safe mode and/or with a new profile ?

http://kb.mozillazine.org/Safe_Mode
http://kb.mozillazine.org/Profile_Manager

Comment 2

[Kevin Ghadyani]

This was apparently fixed by the newer version. What I think happened though is that I would hit print and as it said processing, I would close the window. That messed it up.

Would it be possible to force it to temporarily save the webpage when the print button is hit so it doesn't endlessly sit there trying to process the print job that it can't?

Comment 3

[Marco Bonardo [:mak]]

marking worksforme for Comment #2
feel free to reopen if you can still reproduce the problem